Napleton Ford of Oak Lawn

These guys exceeded all my expectations by helping in the process of buying a new vehicle. They treated me like family and didn't make me feel like I had to buy a vehicle there. Just when the timing was righ process of buying a new vehicle. They treated me like family and didn't make me feel like I had to buy a vehicle there. Just when the timing was right, we ended up stumbling upon a Velocity Blue Bronco Big Bend, and Nick Ristrich was amazing throughout the entire process. He worked his magic and made it work, and I got to take the truck home. I left smiling and speechless. Thanks to all of them and Nick Ristrich for making it possible. More

Everything went fine until three days after my service, when my truck stopped on me and I needed a tow truck to transport it back to my house. I'm waiting for a tow truck now to bring it back to the dealer when my truck stopped on me and I needed a tow truck to transport it back to my house. I'm waiting for a tow truck now to bring it back to the dealership to correct the problem. More

We had the pleasure of working with Jay! She is wonderful! Treated us like family! She is wonderful! Treated us like family! More

I walked into a busy shop for an oil change and was greeted by a friendly face. I expressed concern about an issue with my vehicle. The representative suspected the problem. Then I was thoroughly in greeted by a friendly face. I expressed concern about an issue with my vehicle. The representative suspected the problem. Then I was thoroughly informed of the mechanics involved, the repair process and resolution. The representative was on my side. I was told I could call him anytime . Communication was kept during the whole repair and my questions were answered diligently. The issue was resolved avoiding a costlier repair. I will be back for my next oil change and any future questions. More

Napleton Ford was great. We knew what we wanted going in and the process of buying our new F150 went smoothly. We knew what we wanted going in and the process of buying our new F150 went smoothly. More

They repaired the tire but they could have put the spare back under the truck instead of just putting it in the bed back under the truck instead of just putting it in the bed More

Tim was awesome! Service was pretty fast and yes, I'm glad I chose Napleton Ford! Service was pretty fast and yes, I'm glad I chose Napleton Ford! More

My automotive service appointment went very well. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was serviced promptly, everything was explained clearly The staff was friendly, professional, and kept me informed throughout the process. My vehicle was serviced promptly, everything was explained clearly, and the work was completed correctly. Overall, I was very satisfied with the experience and would gladly return for future service. More

Excellent service . I said great service. Will be back again. Close to my house. Good I said great service. Will be back again. Close to my house. Good More

There are a few associates who work there that make your experience so pleasant. They take the time to explain things without rushing you out the door. experience so pleasant. They take the time to explain things without rushing you out the door. More