Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
3,929 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,929 reviews
May 01, 2026
Great customer service and their valet service made smoother for my wife to drop the truck smoother for my wife to drop the truck More
by alejandroalvarez8a713
Employees Worked With
May 01, 2026
I came and had a very good experience with all the staff. Nick Rostock and his boss Don was very helpful I appreciate everyone's professionalism. Nick Rostock and his boss Don was very helpful I appreciate everyone's professionalism. More
by dcrumpgraham
May 01, 2026
I was impressed with the service, fast and efficient! The service manager was very clear and concise. The service manager was very clear and concise. More
by mylest
Employees Worked With
April 29, 2026
The pricing is good there we're no add on prices that most dealerships do. In my experience It was very easy purchase and I was buying out of state. most dealerships do. In my experience It was very easy purchase and I was buying out of state. More
by barry.simeone
April 29, 2026
Dealing with Jay and the folks at Napleton made the process of trading in our vehicles and buying a new one a breeze. process of trading in our vehicles and buying a new one a breeze. More
by Starcraft2k2
April 28, 2026
Tim in service was very professional and attentive to my concerns. My service was performed timely and without complaints. concerns. My service was performed timely and without complaints. More
by vrjackson86
Employees Worked With
