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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,129 reviews
July 12, 2019
Waited 3 hours in quick lane for simple oil change Have a number order rather than just slips of paper wit peoples keys on them least it will keep cars n customers moving easier please Have a number order rather than just slips of paper wit peoples keys on them least it will keep cars n customers moving easier please More
by PREMIER_TAX
Verified CustomerEmployees Worked With
Anthony Martinez, Antony Garcia, Anthony Gandara, Alma Miron, Jessica Madrigal, Karen Boll, Eddie Rodriguez
July 11, 2019
It was a very pleasant experience. Everyone is friendly and very helpful. I'm greeted when I first come in the door. I've purchased my last couple of cars from Hawk Ford and will cont Everyone is friendly and very helpful. I'm greeted when I first come in the door. I've purchased my last couple of cars from Hawk Ford and will continue to do so. Any time I've come in for service, I'm taken care of right away, and always updated on the status of my car. I can't say enough about Joe Venditti. He always takes time to make sure that I get the best car that works for me. Even when he sees me when I have a car in for service he'll take the time to come over and say Hi. More
by BESNOW1
Employees Worked With
Joe Venditti
July 11, 2019
Oil Change Good service - always. The Quick Lane is a timesaver! The staff are great and respectful! Can’t beat that!! Alex is a Customer Service Star. There see Good service - always. The Quick Lane is a timesaver! The staff are great and respectful! Can’t beat that!! Alex is a Customer Service Star. There seems to be good training all around. It shows!! More
by MAUREENJ
Employees Worked With
Alex and the gentleman that was in duty yesterday evening 7/10/2019 in the Quick Lane Oak Lawn
July 11, 2019
Very nice staff. Got there 5 minutes before scheduled appoi tent, staff told me they were very busy and asked if I wanted to reschedule. Only took an hour. Got there 5 minutes before scheduled appoi tent, staff told me they were very busy and asked if I wanted to reschedule. Only took an hour. More
by MBM
Employees Worked With
Great lady working at Quick Lane on July 10th.
July 11, 2019
Good people No results Same problem with back up screen program. Screen is black.Ever since I left on 7/10/19 This should be under warranty. No results Same problem with back up screen program. Screen is black.Ever since I left on 7/10/19 This should be under warranty. More
by JOHN
Employees Worked With
Paul Stassin
July 11, 2019
Ford Explorer 2014 Recall Service. I made an appointment online for a recall and they did it great!! Good Customer Service and very kind!! Plus they didn’t took longer to fix the iss I made an appointment online for a recall and they did it great!! Good Customer Service and very kind!! Plus they didn’t took longer to fix the issue. More
by LUISM.GARCIAMORENO
Employees Worked With
Julie Vega, Brittanie Cowan, Alby Martinez, Alma Miron, Jessica Madrigal, Raquel Walton
July 11, 2019
Great Service ❤️❤️❤️ They were very helpful, and they made sure they did everything within their power to make sure I walked away with a vehicle. I was worried about not g They were very helpful, and they made sure they did everything within their power to make sure I walked away with a vehicle. I was worried about not getting financed because of a prior bankruptcy, but they made it happen. I would recommend anyone to go to Hawk Ford. More
by RETIREAT24
Employees Worked With
Fernando Garcia, Antony Garcia
July 11, 2019
Service: Quick Lane Dept. I was at the Quick Lane for service to my 2014 Ford Fusion - At my visit in May, it as suggested that I needed to have new tires and new rear brakes b I was at the Quick Lane for service to my 2014 Ford Fusion - At my visit in May, it as suggested that I needed to have new tires and new rear brakes before winter. Since I was going on a long trip by myself, I decided to have the work done now. All was completed to my satisfaction and working with Alex, Amber, and Conner was great! More
by RUTHSIEVERS
Employees Worked With
Amber, Conner, and Alex in the Quick Lane Dept.
July 10, 2019
Buying a car was excellent great place to business The salesman mike helped me get into my dream car, he showed me all the stuff in the car and helped me choose the right one and was very friendly and The salesman mike helped me get into my dream car, he showed me all the stuff in the car and helped me choose the right one and was very friendly and helpful and knew all the things I questioned. The rest of the staff was very kind and helpful. Clean bathrooms, and excellent service! More
by MarkFordRanger
Employees Worked With
The finance man was very helpful , Nick Shaqra, Mike Hopkins
July 09, 2019
Oil Change 2019.07.08 My oil change experience at hawk fords quick lane was a great and quick experience! Alex and Connor were very helpful in getting my vehicle in and ser My oil change experience at hawk fords quick lane was a great and quick experience! Alex and Connor were very helpful in getting my vehicle in and serviced as quickly as possible. Thank you! More
by Cortiz31
Employees Worked With
Alex Marcinkowski, Connor Clark
