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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,664 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,664 reviews

September 14, 2019

Came in for service and a recall. Car was ready when promised and had been washed. Service consultant, Kathy Bucholtz was cheerful and efficient. Car returned on time. Price as quoted More

by John Sheils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hopkins, Paul Werges, Eddie Rodriguez
September 13, 2019

Oil Changes Service Center is always good to work with.. I needed both vehicles serviced and they accommodated my schedule.But this is the quality of service tha More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Great service The service writer, Paul is always helpful. He always recognizes me when I come in and seems happy to see me. It is nice to see him also More

by KIRH1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
September 13, 2019

Brian Ihde was extremely helpful to me and my wife. Brian knew we couldn't buy at this time but treated us like we were family. I will recommend Brian to all my More

by Rich Cascio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ihde
September 12, 2019

Great service! I’ve bought my vehicle into Hawk Ford multiple times for service, and have always had a good experience. One of the service managers Tod Maca and tec More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Maca
September 12, 2019

Great service Its what i experienced the service was great everyone was very helpful was not there long time finance man joe was great it was my fist time there and More

by ROADKINGOSIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shaqra
September 12, 2019

Great salesman Just about to buy a vehicle from another dealership when I was told to contact yaz he was great got me into a better vehicle at a better price and fin More

by Jrpex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaz Rabah
September 12, 2019

Great Service! This is the perfect place to start looking for great deals and if your not sure on what vehicle is right for you, Don’t worry! Bert will help you solv More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

regular oil change the service people were courteous as usually and very helpful. the work was done in a speedy and correct way. all checks were made on the car to make More

by JUDYGRIESBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Rodriguez
September 11, 2019

You suck Being changed 125.00 for a computer to do the job is a xxxxing joke. Will never go back to them again. Next car I get will be a chevy More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ristich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat something
Sep 13, 2019 -

Napleton Ford of Oak Lawn responded

Hello, We are sorry to hear you left our dealership with a negative experience. We would like to discuss this further. Please reach out to us at your earliest convenience. Have a great day!

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