Napleton Ford of Oak Lawn

Fast, efficient, friendly, clean, calm. My advisor was Nikolas A. He was so nice and helpful. It was great service and it was quick too! My advisor was Nikolas A. He was so nice and helpful. It was great service and it was quick too! More

Helped me out when they didn’t have to which was greatly appreciated. Ford motor company itself completely sucks but this dealership took care of me. appreciated. Ford motor company itself completely sucks but this dealership took care of me. More

Hi, Tim Harris the Service took Excellent care of My Beautiful F-150 and he is very Knowledgeable Thanks so Much Mr. Harris Best Regards, Carol McClelland Beautiful F-150 and he is very Knowledgeable Thanks so Much Mr. Harris Best Regards, Carol McClelland More

Tim is a phenomenal customer service agent with exceptional communications skills. Great listener to my needs. exceptional communications skills. Great listener to my needs. More

Had a Wednesday appt. Car looked at on Thursday needed part which would be delivered from warehouse Friday morning at 6 am. Car would be fixed by 10 am. Never got a call Car looked at on Thursday needed part which would be delivered from warehouse Friday morning at 6 am. Car would be fixed by 10 am. Never got a call so called at 11 am Friday only to find out the service advisor on my car had the day off. The labor amount had no explanation 599.90 to replace an oxygen sensor. Also paid $3 to use credit card to dealership plus $22 to use link to pay bill. Lin More

The service advisor Jason was kind, courtesous, and professional. He hot me in and out for an oil change. professional. He hot me in and out for an oil change. More

They were polite and welcoming. My car was done promptly. Everyone was so professional Service with a smile My car was done promptly. Everyone was so professional Service with a smile More

Unfortunately the work was not completed because of supply chain out of stock. Bill Parks was vey professional and friendly. Thanks supply chain out of stock. Bill Parks was vey professional and friendly. Thanks More

You Customer service was very professional and Knowledgeablele and the Uber home was beyond the help for me. Thanks Bill Knowledgeablele and the Uber home was beyond the help for me. Thanks Bill More

I just happened to be in the area and needed an oil change so I just checked to see if one they can get me in and he said if you give me a couple minutes you could be next so I was in and out of there change so I just checked to see if one they can get me in and he said if you give me a couple minutes you could be next so I was in and out of there in 20 minutes, very professional very clean. I would recommend them 100%. More