Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
4,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,011 reviews
August 06, 2026
Charging for a diagnostic test and did not get any repairs. $400.00 Insane!!! Crazy repairs. $400.00 Insane!!! Crazy More
by jasonjay80942
Employees Worked With
August 05, 2026
I had an excellent experience purchasing my vehicle. The entire process was professional, efficient, and completely transparent from start to finish. The staff was knowledgeable, patient, and took the t The entire process was professional, efficient, and completely transparent from start to finish. The staff was knowledgeable, patient, and took the time to answer all of my questions without any pressure. More
by kamilak1940
August 04, 2026
Bill was very helpful and polite. I thank him for helping and having patience with my mother, and going out way. Thank you for your outstanding professionalism. I thank him for helping and having patience with my mother, and going out way. Thank you for your outstanding professionalism. More
by C Quinn
Employees Worked With
August 04, 2026
My auto start was acting up and Bill was there to help. He quickly checked my battery and advised me to get a replacement. He told me about Sunbit and that helped a lot. I got a battery replacement and an He quickly checked my battery and advised me to get a replacement. He told me about Sunbit and that helped a lot. I got a battery replacement and an oil change completed in about 1.5hr. Thanks Bill! More
by Dee
August 04, 2026
Clear explanation of issues, motivated by good service rather than making money, friendly and personable, comfortable waiting environment. rather than making money, friendly and personable, comfortable waiting environment. More
by Dan
Employees Worked With
August 04, 2026
Fast service and professional thanks service depto I keep coming to this location so hopefully coming to this location so hopefully More
by benigno.bezares
Employees Worked With
August 01, 2026
Very clean Karen our sales associate very pleasant professional knowledgeable and every salesperson very friendly professional knowledgeable and every salesperson very friendly More
by bmgarrity
August 01, 2026
I had a great experience with Naplaton Ford. Kevin was my service technician. Kevin sold me my truck. When he was in sales at Bill Kay Ford. Thank you Kevin 😊 Kevin was my service technician. Kevin sold me my truck. When he was in sales at Bill Kay Ford. Thank you Kevin 😊 More
by mrraymondmcmillan
Employees Worked With
July 31, 2026
Very professional. Clean shop! Knowledgeable of issues that vehicle had. Keep up the good work staff! Clean shop! Knowledgeable of issues that vehicle had. Keep up the good work staff! More
by petoch
Employees Worked With
