Napleton Ford of Oak Lawn
Oak Lawn, IL
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The pickup and drop off service was fantastic they were on time the service department is out standing they informed me on what had to be done fantastic service. on time the service department is out standing they informed me on what had to be done fantastic service. More
I always bring my car to Napleten Ford in Oak lawn and nowhere else ever since I bought my car when it was Hawk Ford. Always satisfied with their trustworthy team there. Other places try to get you to spe nowhere else ever since I bought my car when it was Hawk Ford. Always satisfied with their trustworthy team there. Other places try to get you to spend money on something you don't need. More
There were Friendly associates, a clean waiting room, they had quick service. No pressure quotes for additional services. they had quick service. No pressure quotes for additional services. More
Bill Parks, Senior service advisor, helped me to get my oil change expedited, and at the appropriate rate. He answered all my questions. oil change expedited, and at the appropriate rate. He answered all my questions. More
Had an AWESOME experience buying my son his 1st car😁 John Potter/salesman was extremely helpful & did an amazing job of making the process quick/easy😌 would most definitely purchase from there again in John Potter/salesman was extremely helpful & did an amazing job of making the process quick/easy😌 would most definitely purchase from there again in the future!! More
Stan was a great salesman, he talked to us like we were normal people. Some other salesmen at different dealerships just talked to us like we were a number. But Stan took his time and explained everything normal people. Some other salesmen at different dealerships just talked to us like we were a number. But Stan took his time and explained everything to us and made us feel comfortable. Overall a great experience at this dealership. More
I love this dealership. I bought my Bronco in July and got it serviced recently and they were so kind. I also appreciated them reaching out to me to get the recall taken car I bought my Bronco in July and got it serviced recently and they were so kind. I also appreciated them reaching out to me to get the recall taken care of. I added the oil change the same day with no issues as well. More
It’s the best dealer ever the best people the best Customer Service the best team Customer Service the best team More
Efficient service. Everything was fully explained and costs clearly disclosed. The work was completed as promised. Everything was fully explained and costs clearly disclosed. The work was completed as promised. More


