Napleton Ford of Oak Lawn

very professional. Good ethics. Great works. very polite. very detailed, he explained very well, I will give 5 stars Good ethics. Great works. very polite. very detailed, he explained very well, I will give 5 stars More

Have Friendly people, clean dealership, nice people to do business with. I would buy another car from here. business with. I would buy another car from here. More

The advisors are always very helpful and friendly. They make the process of dropping off and picking up very easy and answer any questions with thorough explanations. They make the process of dropping off and picking up very easy and answer any questions with thorough explanations. More

First time here for service. Westfield in Countryside wasn’t answering phones. Recall on 2019 Explorer was the reason. 1 call, had a date to bring it in, was told unable to bring Westfield in Countryside wasn’t answering phones. Recall on 2019 Explorer was the reason. 1 call, had a date to bring it in, was told unable to bring me back to house due to it being beyond 5 mile limit, service advisor handled it and provided a ride. When vehicle was ready, shuttle drivers very busy, service advisor again handled it, contacted and dealership paid for Uber ride back. Very professional service, would consider here for a future purchase based on how well the service was handled. More

I found the staff to be friendly, accommodating, helpful and courteous. The experience was better than expected. and courteous. The experience was better than expected. More

Brought my truck in for service and David May helped me . David is so personable he recognized me and my vehicle from previous service . David quickly had me checked in and on my way. He followed up with me David is so personable he recognized me and my vehicle from previous service . David quickly had me checked in and on my way. He followed up with me when vehicle was done and again filled me in with all that was done to vehicle and overall vehicle condition. It's nice having such personalized service . More

I love the polite and courteous customer service and the efficient in and out service! efficient in and out service! More

Bill Parks is so helpful. We needed tires for our Escape and trip to NC. Good prices and great service. We needed tires for our Escape and trip to NC. Good prices and great service. More

Since we arrived at the dealer they received us very well and good service applied to my vehicle, we also want to thank Nick for his kind attention to us. and good service applied to my vehicle, we also want to thank Nick for his kind attention to us. More

Good service and they kept me updated on the process of the work they were doing the work they were doing More