Napleton Ford of Oak Lawn - Service Center

I'm always satisfied with my visits ☺️ everyone is always so pleasant and kind and I'm happy to remain a loyal customer 😊 so pleasant and kind and I'm happy to remain a loyal customer 😊 More

Dave was great he was friendly informative and tried to keep everything moving as busy as it was Saturday keep everything moving as busy as it was Saturday More

My service experience at Napelton was excellent. Friendly service writer, accommodating, gave me info I needed, overall great Friendly service writer, accommodating, gave me info I needed, overall great More

Mark gave me his card so I could call him directly to set up appointments making the process much easier. up appointments making the process much easier. More

The service department was very informative about what was going on with my car and the mechanic who work on my car did a great job was going on with my car and the mechanic who work on my car did a great job More

Quick lane service is great. They provide great customer service by acknowledging the customer. The wait time kind of ridiculous and long for something that should take 45 min, t They provide great customer service by acknowledging the customer. The wait time kind of ridiculous and long for something that should take 45 min, tops. Other than that they do have awesome customer service which will bring me back for sure. They’re not pushy like other ford dealerships. More

Prompt service and smoothe drop off/pick-up. Tim noticed an issue with my car that was still under warranty, which is greatly appreciated! Tim noticed an issue with my car that was still under warranty, which is greatly appreciated! More

You were really fast and you made us feel welcome and you care for us and our car. It was a real thing how you had the time to get the car in for oil change.like we matter care for us and our car. It was a real thing how you had the time to get the car in for oil change.like we matter More

Overall it was a good experience. However, didn’t receive the proper tire rotation for my vehicle. However, didn’t receive the proper tire rotation for my vehicle. More

Experience was great from start to finish. Very good communication. Intake area very clean and bright! Very good communication. Intake area very clean and bright! More