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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.5
2,625 Reviews

2,625 Reviews of Napleton Ford of Oak Lawn - Service Center

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August 31, 2025

Friendly staff, thorough service, quality oil change, tire rotation, slightly delayed, professional, attentive, satisfying, efficient, careful, clean, reliable, courteous, detailed, reassuring. More

by Yohoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
August 31, 2025

This dealer offers fast friendly service. The service team is well organized, very thorough, and professional. More

by Jason Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Very helpful and curtis. did the work in a timely period. The place is clean and comfortable..would recommend to friends. More

by Rclady2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

The service it's very good. The waiting area not so nice. The service provider. Was very honest. More

by Real deal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Napleton Ford is always so helpful and puts their customers first! Never have to wait long to be helped! More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

The whole service staff is very courteous and knowledgeable. Kathy, Tim and Tommy were all involved in helping me. More

by kennytwadell
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy
August 26, 2025

The service department has a quick check-in process. And, the shuttle service exceeded my expectations. More

by Rob_Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Always gives excellent service and wait time are exceptional! Very knowledgeable employees, quick to always answer any questions. More

by YeseniaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

The Service Advisor, Tim Harris was professional, patient, helpful, and friendly. Tim kept me up-to-date while my car was being serviced. I have never had a problem with your dealership. More

by Cookie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Service was outstanding! Dave greeted me as soon as I pulled into the building. He explained everything to me and provided outstanding customer service. More

by bigmlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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