Wonderful experience. Cathy was great to work with. She was very friendly and yet professional. She listened to our wants and needs and understood us completely. Napleton Hyundai had just what we wanted. Everyone we met was very friendly. We will definitely be back when our lease is up.
My salesperson, Cathy, did and is still doing a great job assissting me with my 2018 Genesis. Calling the dealership could be a problem. My Genesis was difficult and frustrating to establish. Ask for a list of what the protection plan covers before accepting or rejecting the option. If you do not take delivery of your vehicle on the day yo sign your lease, ask that you are picked-up in a dealer vehicle, to avoid putting miles on your new leased vehicle.
Napleton Hyundai is a new Hyundai owner/dealer in the Indianapolis area. They are a professionally operated dealership with a courteous and efficient staff. If you are in the market for a nice vehicle at a fair price that will be serviced to your satisfaction, you should give Napleton a chance to earn your business
Cathy Pimley was the salesperson we worked with at Napleton Hyundai of Carmel and she did a terrific job. Even though we decided not to purchase a vehicle on our initial visit, she and the general manager, Sean McKane, were very professional. When I returned to purchase a Sonata, she made everything happen in a timely fashion and I got the car I wanted. Love my new Sonata and I got a great deal. I would highly recommend Cathy and the friendly folks at Napleton for you car buying needs.
I love my new car and, with the exception of the time it took to complete the lease agreement, I was happy with the experience. The dealership is a very comfortable place to wait, however. TV, magazines, soft comfy chairs and vending machines. When the manager bought us dinner that was above and beyond making us comfortable! Thanks, Jay!
My only issue was the long wait. The employees are friendly and down to earth people who care about the needs and desires of their customers! I had a interesting situation and they worked with me. I love my new car and am a satisfied customer!