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Napleton Kia of Fishers
Fishers, IN
410 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 410 reviews
June 05, 2020
Nathan was excellent to work with. He worked hard to find us the fight car and communicated with us throughout the process. I would definitely recommend him to anyone. us the fight car and communicated with us throughout the process. I would definitely recommend him to anyone. More
by jdmartin23
Helpful June 02, 2020
Ty was very friendly and helpful. We purchased our leased vehicle rather than turn in. We’ve purchased/ leased several vehicles at napleton kia and have been pleased I would go there again vehicle rather than turn in. We’ve purchased/ leased several vehicles at napleton kia and have been pleased I would go there again More
by jkennedy1616
May 31, 2020
Buying a new car should be a most enjoyable experience in a clean safe friendly dealership with many vehicles to choose from. That’s what I found at Kia of Fishers. a clean safe friendly dealership with many vehicles to choose from. That’s what I found at Kia of Fishers. More
by Dennis M
May 30, 2020
Ty was professional, courteous and honest. I highly recommend asking for him if you visit the dealership. The overall experience was great as well. I give him and the dealership 5 stars. recommend asking for him if you visit the dealership. The overall experience was great as well. I give him and the dealership 5 stars. More
by amloos@live.com
Employees Worked With
May 30, 2020
Ty was a pleasure to have assis in my Purchase! he was Ty was a pleasure to have assis in my Purchase! he was knowledgeable and Customer-focused!! and we appreciated That! an overalL pleasurable exper Ty was a pleasure to have assis in my Purchase! he was knowledgeable and Customer-focused!! and we appreciated That! an overalL pleasurable experience!! TY Ty et al!! More
by rawbone1130
May 29, 2020
I’ve been to several dealerships far most the greatest sales person I’ve ever dealt with kind honest No pressure for that I would recommend to others and in future if need a car I would come back.Thanks sales person I’ve ever dealt with kind honest No pressure for that I would recommend to others and in future if need a car I would come back.Thanks Bob More
by Tboyd25
Employees Worked With
Other Employees :
Matt Woodruff 5 star help transfer truck I wanted kind did everything he could to get truck great full Thanks
May 28, 2020
Personality & Knowledge.It only takes a minute to see Personality & Knowledge. It only takes a minute to see Ty's "easy going" personality. His experience with cars & car buying was what I appreciated mo Personality & Knowledge. It only takes a minute to see Ty's "easy going" personality. His experience with cars & car buying was what I appreciated most. Thanks More
by scotthampton61
Employees Worked With
May 28, 2020
In 2016 we got into a Kia Soul lease and our initial experience with the original dealership (Butler) wasn’t the best. Today, we walked in and had a completely different experience with Nathan and Naple experience with the original dealership (Butler) wasn’t the best. Today, we walked in and had a completely different experience with Nathan and Napleton Kia! Everyone was kind, Nathan was super down to earth and easy to work with. We would absolutely recommend working with Nathan if you’re in the market for a new Kia! More
by Chrisi Nikole
May 27, 2020
Super helpful the second we walked through the door. Got us exactly what we were looking for on the first run around. I would recommend buying a car here to everyone! us exactly what we were looking for on the first run around. I would recommend buying a car here to everyone! More
by Haley.c.sheets
Employees Worked With
May 27, 2020
Great experience...straight forward. Will definitely come back again and recommend to others! Nathan listened to us and you can tell that he is very educated about the vehicles. He answered all of our come back again and recommend to others! Nathan listened to us and you can tell that he is very educated about the vehicles. He answered all of our questions and did his job very well. I say that because I told my husband and when we left home that we were not buying a car today. Lol. But I’m really excited about what we bought! More
by Cdblanford
Employees Worked With
