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Napleton Westmont Porsche
Westmont, IL
619 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 619 reviews
November 04, 2019
Great Porsche dealership Friendliest Porsche dealership I’ve been to and I’ve been to them all! I received first class, low pressure, sales and service on my purchase. Very sa Friendliest Porsche dealership I’ve been to and I’ve been to them all! I received first class, low pressure, sales and service on my purchase. Very satisfied in all respects. More
by Tom S
October 31, 2019
Great experience Had such a wonderful experience here today. Scott helped me get a really great car and went above and beyond to make sure I got the best deal. I can’t Had such a wonderful experience here today. Scott helped me get a really great car and went above and beyond to make sure I got the best deal. I can’t thank Scott and the team enough. I look forward to doing business with you again. More
by Michael
Employees Worked With
Scott Hall
October 31, 2019
Great service I was very pleased with the customer service I received from Scott today. He was very knowledgeable and made our transaction pleasant. He worked with I was very pleased with the customer service I received from Scott today. He was very knowledgeable and made our transaction pleasant. He worked with our budget and couldn’t be happier. Thank you Scott and I will be sure to come back again. More
by Lauren
Employees Worked With
Scott Hall
October 29, 2019
Great experience Everyone was accommodating and helpful. Very easy experience, would definitely recommend. I was able to test drive exactly what I wanted and get the v Everyone was accommodating and helpful. Very easy experience, would definitely recommend. I was able to test drive exactly what I wanted and get the vehicle I came in for. More
by Will
Employees Worked With
Cristos Davis and Dani (Napleton corporate), Nebi Denic
October 22, 2019
Great service, great car I had a great buying experience at Napleton Porsche. Erika and the entire staff were always helpful and took care of all the administrative paperwork I had a great buying experience at Napleton Porsche. Erika and the entire staff were always helpful and took care of all the administrative paperwork quickly. The car was in excellent shape and at a great price. More
by JW
October 20, 2019
Great experience! Best staff and customer service I’ve encountered. Highly recommend. They’ve gone above and beyond in every way and I can’t wait for delivery! Best staff and customer service I’ve encountered. Highly recommend. They’ve gone above and beyond in every way and I can’t wait for delivery! More
by sehgalrs
Employees Worked With
Kerry Terlep
October 10, 2019
Brian was excellent. We had a wonderful experience with the staff and the service was so friendly. We love our new Porsche. Happy clients here the staff and the service was so friendly. We love our new Porsche. Happy clients here More
by Patricia C
October 06, 2019
Service never returns calls. I called twice and left a message about engine fault message, but no one returned my phone call. week later I called in again and got to the service rep. He scheduled appt for message about engine fault message, but no one returned my phone call. week later I called in again and got to the service rep. He scheduled appt for me and when I came to a Porshe Westmont service I was advised that my appt wasn’t in the system.. More
by Deima
Employees Worked With
Service
September 25, 2019
Had a very pleasant experience the staff is very helpful Had a wonderful experience buying my Cayenne with Philip and i got my bucket list SUV. Thank you for your help. Love my Porshe abd the dealership! Had a wonderful experience buying my Cayenne with Philip and i got my bucket list SUV. Thank you for your help. Love my Porshe abd the dealership! More
by Dolly
Employees Worked With
Philip Asiedu, Erika Rocco
September 25, 2019
Run, don’t walk. Ask for Kerry Terlep, He took excellent care of me, listened intently, and prioritized my requirements. Ultimately, I got exactly what I needed. Run Ask for Kerry Terlep, He took excellent care of me, listened intently, and prioritized my requirements. Ultimately, I got exactly what I needed. Run, don’t walk. More
by Betty
