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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,552 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,552 reviews
October 04, 2025
Did you ever wonder why car salesmen have such a bad reputation for being shady? Look no further than this place. I was sold a $40,000 hunk of junk, and I fell for it because of the guilt tactics and fl reputation for being shady? Look no further than this place. I was sold a $40,000 hunk of junk, and I fell for it because of the guilt tactics and flat-out lies the salesman used throughout the process. Every step of the way felt manipulative rather than honest. I trusted them and walked away with a vehicle that is nothing like what was promised. If you value honesty, transparency, and respect, avoid this dealership at all costs. More
by Kelli P
Employees Worked With
Saad
August 06, 2025
Giving one star because I can't give zero or negative stars. The absolute WORST experience I've ever had. Horrible communication, they didn't even address one of the repairs I needed but nobody ever to stars. The absolute WORST experience I've ever had. Horrible communication, they didn't even address one of the repairs I needed but nobody ever told me, and the other repair they made didn't work because the car still has the same problems as when I first brought it in. They really showed that a dealer truly does not care about you. I was just stunned by the level of apathy and incompetence. I sent them a message with my complaint, and unsurprisingly, they still have not responded. More
by no screen name
Employees Worked With
I'm not naming names
July 24, 2025
If your looking for a Great Service Advisor, look no farther!!!!! Go see Alan Weissman! Alan(AL) is truly the best advisor anyone can ask for. He is friendly, companionate and caring. He lets you know w farther!!!!! Go see Alan Weissman! Alan(AL) is truly the best advisor anyone can ask for. He is friendly, companionate and caring. He lets you know where your car is and specially where HE IS. He lets you know when he arrives and leaves for the day by text. Made me not have to wonder, am i going to get a call back? Where is he? My car done? He wants to make sure that the customer is satisfied and comes back. He is there to answer any questions you might have and respond in a timely manner. WHAT YOU WAITING FOR? PICK UP THE PHONE AND CALL ALAN(AL)!! You wont regret it! More
by Paramedic911Rescure
Employees Worked With
Alan Weissman
July 22, 2025
My service advisor was Alan . I brought my car in for a scuffed up rim and Alan made my rim better than new He’s the greatest. I brought my car in for a scuffed up rim and Alan made my rim better than new He’s the greatest. More
by jeffsr1961
July 18, 2025
My name is Luis Badillo and this dealership is great and the service advisor that assisted me is outstanding his name is Alan Weissman keep up the good work Alan. the service advisor that assisted me is outstanding his name is Alan Weissman keep up the good work Alan. More
by lbadillo
Employees Worked With
Alan Weissman
July 18, 2025
The service that I get from napleton Jeep at Arlington heights is pretty good. Alan has been wonderful to work with. They have a pretty descent waiting area as well while your car is being inspected. heights is pretty good. Alan has been wonderful to work with. They have a pretty descent waiting area as well while your car is being inspected. More
by saf
Employees Worked With
July 14, 2025
Excellent assistance from Joanne Stickels in service department. Kept me informed of issues and progress in service work. Joanne was very helpful. department. Kept me informed of issues and progress in service work. Joanne was very helpful. More
by Larry
Employees Worked With
Joanne Stickels
July 13, 2025
Came in for a quick oil change and had the pleasure of working with Chris Bogyo. He was professional, courteous, and made the entire process easy and stress-free. Chris kept me updated, explained everythi working with Chris Bogyo. He was professional, courteous, and made the entire process easy and stress-free. Chris kept me updated, explained everything clearly, and didn’t try to upsell anything unnecessary — which I really appreciated. Service was completed on time, and I left feeling confident everything was handled properly. If you're looking for someone who’s honest and easy to work with, Chris is the one to go to. More
by nicole b
Employees Worked With
Chris Bogyo
July 11, 2025
Alan was polite efficient and friendly. Explained everything perfectly. Happy to have my Wrangler taken care of here. I was even offered a free duck for my dashboard! Explained everything perfectly. Happy to have my Wrangler taken care of here. I was even offered a free duck for my dashboard! More
by Tuco
Employees Worked With
Alan
