Alex Goldman

I wrote a review last week. Still no phone call back. Today my car won’t even shift into gear. All the lights on the dashboard are on, and there are 4 error message codes that f Still no phone call back. Today my car won’t even shift into gear. All the lights on the dashboard are on, and there are 4 error message codes that flash on. There is no reason someone can’t call me to further discuss and find a solution to this serious electrical issue. More

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I purchased my 2018 Jeep Wrangler in December, 2022 and have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dea have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dealership in it had over 80 error codes, however the electrical issue cannot be resolved. The platinum warranty that was sold doesn’t cover any of the work because they cannot diagnose the issue. The last conversation I had with the customer service representative was terrible and she apologized for my “feelings” regarding the vehicle situation. I told her my vehicle situation was based on facts and I was contacting the BBB. Do NOT buy from this dealership they are the worst! More

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This was my first time buying a Jeep at this dealership! All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fanta All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fantastic. My 2024 Black Willys Jeep Wrangler is amazing and love driving it. The entire process was smooth and at no point was I pressured to purchase a vehicle. The dealership is clean and has a friendly environment. I would highly recommend using this dealership for your next Jeep purchase! Thank you Sam R ( Realtor ) AA More

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I am going to start this with, we could NOT come to a deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving fr deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving from 2.5 hours away. I didn't leave with a new car, but would not hesitate to go back up if something was available. I worked with Raphael and Sales Manager Alex. They were good people. More

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My salesman Jerry was very helpful. Very smooth process. Thanks to the team at Napleton! Very smooth process. Thanks to the team at Napleton! More

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