Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Eddie morales was a great sale man. I seen a car online, went to dealership, had a hard time getting the car but Eddie got it done. Thanks boss. Shout out to the finance manager also. I seen a car online, went to dealership, had a hard time getting the car but Eddie got it done. Thanks boss. Shout out to the finance manager also. More

Thanks to my sales man Eddie Morales for getting me in the car I came up to dealership for it was a struggle for me but veggie made it happen. Thanks boss. Shout out to the finance manager also the car I came up to dealership for it was a struggle for me but veggie made it happen. Thanks boss. Shout out to the finance manager also More

The manager is a hot tempered mess. .. While there, I heard him cursing people out right next to his office, which happened to be directly next to the waiting room where I was sitting. H .. While there, I heard him cursing people out right next to his office, which happened to be directly next to the waiting room where I was sitting. He also got into a very heated argument with another customer while I was waiting for my oil change to be completed. It took them two hours to complete my oil change when they told me it would be done in 20 minutes... And my service advisor named Chris, was completely incompetent, had no idea what was going on and failed to be helpful in any capacity. Safe to say I will not be taking my vehicle back to Napleton Arlington Heights, what a disaster! More

Muhammad Akhtar was professional and polite,he turned a iffy situation into a sale. Alex the manager was also very helpful in our decision making iffy situation into a sale. Alex the manager was also very helpful in our decision making More

Alan is an excellent service consultant. He is knowledgeable, reliable, and always courteous and respectful. Car repairs can be costly and annoying, but he helps get yours efficiently servic He is knowledgeable, reliable, and always courteous and respectful. Car repairs can be costly and annoying, but he helps get yours efficiently serviced as smoothly and quickly as possible. More

Muhammad Akhtar was very helpful and explained everything. I would recommend him. Ben the sales manager also gave us a good deal. everything. I would recommend him. Ben the sales manager also gave us a good deal. More

I set up an appointment to drive and hopefully buy a Volkswagen Tiguan. We arrived and when we went to test drive the car the check engine light was on, gas light was on, it said it needed an oil change Volkswagen Tiguan. We arrived and when we went to test drive the car the check engine light was on, gas light was on, it said it needed an oil change akin 12 miles and the tires were bare. Waste of my time to drive 40 minutes. They said they want customers to come in and it was a waste of time and horrible experience. More

Muhammad Akhtar and Matt were amazing to work with and made the process very easy. They got us exactly what we wanted. Highly Recommend!! made the process very easy. They got us exactly what we wanted. Highly Recommend!! More

Alan my service writer was very special because he really took the time to listen to me and then explain exactly what was wrong and what needed to be done. This was the best experience I have ever had at a s took the time to listen to me and then explain exactly what was wrong and what needed to be done. This was the best experience I have ever had at a service department More

Wanted to buy a particular car. They said it was sold. A week later they lowered the price but still told me it was sold?! Very slow at responding to questions! They said it was sold. A week later they lowered the price but still told me it was sold?! Very slow at responding to questions! More