Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,509 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,509 reviews
March 10, 2024
Allan Weissman in Service was kind and professional and thoroughly explained the service for my car. He kept me updated and the service was done in the timeframe as promised. He worked very hard to get me thoroughly explained the service for my car. He kept me updated and the service was done in the timeframe as promised. He worked very hard to get me to return for my future service needs although not the closest dealer in my area. Overall satisfying experience and will return as needed. More
by mjschauwecker
Employees Worked With
Allan Weissman
Helpful March 08, 2024
This was my first time buying a Jeep at this dealership! All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fanta All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fantastic. My 2024 Black Willys Jeep Wrangler is amazing and love driving it. The entire process was smooth and at no point was I pressured to purchase a vehicle. The dealership is clean and has a friendly environment. I would highly recommend using this dealership for your next Jeep purchase! Thank you Sam R ( Realtor ) AA More
by Trax2016
Employees Worked With
Other Employees :
Finance Department, Zach Sales, Joanne Service, Jessica Service
March 06, 2024
I felt Discriminate against! !! ELVIR HAMVIIC was very dismissive . My husband and I came in to look for a vehicle for my college student Elvir met us at the front door didn't ask !! ELVIR HAMVIIC was very dismissive . My husband and I came in to look for a vehicle for my college student Elvir met us at the front door didn't ask us to sit down at his desk stated he was going to get the keys came back told us the muffler was being fixed and walked away,I have never so disrespected. I definitely don't recommend if your African American!!! More
by tanyaj629
Employees Worked With
Elvir Hamviic
February 14, 2024
I am going to start this with, we could NOT come to a deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving fr deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving from 2.5 hours away. I didn't leave with a new car, but would not hesitate to go back up if something was available. I worked with Raphael and Sales Manager Alex. They were good people. More
by loopy4582
February 12, 2024
Jerry Lopata was one of the best salesman I’ve worked with. He’s very knowledgeable about the vehicles they have in the lot. He’s attentive and asks the right questions. I would recommend him to my frien with. He’s very knowledgeable about the vehicles they have in the lot. He’s attentive and asks the right questions. I would recommend him to my friends and family. More
by klynnejohnson8
Employees Worked With
Jerry Lopata
February 05, 2024
I would give zero if possible…. FOUR messages left on a Jeep….no one called be back. On the third and fourth calls we were told they are not currently selling to anyone out of state FOUR messages left on a Jeep….no one called be back. On the third and fourth calls we were told they are not currently selling to anyone out of state because of tax, title and licensing issues and they don’t want bad reviews???? But your sales staff and management won’t return phone calls….hum…guess what, TERRIBLE REVIEW RIGHT HERE….would have been a cash sale too….DO BETTER!!! More
by Mrskep
Employees Worked With
Ben Butkus and other phone staff
February 03, 2024
In and out. Brought in my lease came out with a new Jeep same payment. James marolis understood the assignment told him no b.s this is what I want my payment at Brought in my lease came out with a new Jeep same payment. James marolis understood the assignment told him no b.s this is what I want my payment at no more and made it happen. More
by Hvacsmart21
Employees Worked With
James Marolis
January 31, 2024
The dealership was very professional from the time we walked in the front door. Michael saw us standing in the middle of the showroom and asked if we needed help. From there, Zach took great care of us. walked in the front door. Michael saw us standing in the middle of the showroom and asked if we needed help. From there, Zach took great care of us. Very informative and thorough in answering our questions, but never pushy. Zach also took the time to compare the available vehicles which had the features we were looking for. All of this lead to us being able to make a deal and drive home our very first Jeep! More
by Josh W.
