Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Very disappointed. We wanted to buy a Jeep Grand Cherokee. Advertisement showed $9,000 discount. Told discount was for Military “Only”. Was not offering any discount. We wanted to buy a Jeep Grand Cherokee. Advertisement showed $9,000 discount. Told discount was for Military “Only”. Was not offering any discount. Wanted us to pay full price even though advertising discounts. False Advertisement!!! More

Great experience overall. Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered w Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered with a full wrapped warranty on our RAM (and maintenance and tire and wheel protection, too) Can’t say enough great things about the team here. Ask for Joey and Kissy when you stop in. More

Very reliable always helping me out when I come here always been very nice to me Rick Multeri always been very nice to me Rick Multeri More

This is my 3rd Jeep from Arlington Heights CDJR. Rick Multeri has helped me many times with my Jeeps. I wouldn't take my Jeep anywhere else Rick Multeri has helped me many times with my Jeeps. I wouldn't take my Jeep anywhere else More

Allan Weissman in Service was kind and professional and thoroughly explained the service for my car. He kept me updated and the service was done in the timeframe as promised. He worked very hard to get me thoroughly explained the service for my car. He kept me updated and the service was done in the timeframe as promised. He worked very hard to get me to return for my future service needs although not the closest dealer in my area. Overall satisfying experience and will return as needed. More

This was my first time buying a Jeep at this dealership! All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fanta All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fantastic. My 2024 Black Willys Jeep Wrangler is amazing and love driving it. The entire process was smooth and at no point was I pressured to purchase a vehicle. The dealership is clean and has a friendly environment. I would highly recommend using this dealership for your next Jeep purchase! Thank you Sam R ( Realtor ) AA More

I felt Discriminate against! !! ELVIR HAMVIIC was very dismissive . My husband and I came in to look for a vehicle for my college student Elvir met us at the front door didn't ask !! ELVIR HAMVIIC was very dismissive . My husband and I came in to look for a vehicle for my college student Elvir met us at the front door didn't ask us to sit down at his desk stated he was going to get the keys came back told us the muffler was being fixed and walked away,I have never so disrespected. I definitely don't recommend if your African American!!! More

Whenever I need to come in Joanna is always so happy and helpful. She try’s to make the wait as easy and simple as possible helpful. She try’s to make the wait as easy and simple as possible More

James Marolis…great help…in and out in no time with new car…professional and friendly… car…professional and friendly… More

I am going to start this with, we could NOT come to a deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving fr deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving from 2.5 hours away. I didn't leave with a new car, but would not hesitate to go back up if something was available. I worked with Raphael and Sales Manager Alex. They were good people. More