Napleton’s Arlington Heights Chrysler Dodge Jeep RAM - Service Center

If your looking for a Great Service Advisor, look no farther!!!!! Go see Alan Weissman! Alan(AL) is truly the best advisor anyone can ask for. He is friendly, companionate and caring. He lets you know w farther!!!!! Go see Alan Weissman! Alan(AL) is truly the best advisor anyone can ask for. He is friendly, companionate and caring. He lets you know where your car is and specially where HE IS. He lets you know when he arrives and leaves for the day by text. Made me not have to wonder, am i going to get a call back? Where is he? My car done? He wants to make sure that the customer is satisfied and comes back. He is there to answer any questions you might have and respond in a timely manner. WHAT YOU WAITING FOR? PICK UP THE PHONE AND CALL ALAN(AL)!! You wont regret it! More

My service advisor was Alan . I brought my car in for a scuffed up rim and Alan made my rim better than new He’s the greatest. I brought my car in for a scuffed up rim and Alan made my rim better than new He’s the greatest. More

My name is Luis Badillo and this dealership is great and the service advisor that assisted me is outstanding his name is Alan Weissman keep up the good work Alan. the service advisor that assisted me is outstanding his name is Alan Weissman keep up the good work Alan. More

The service that I get from napleton Jeep at Arlington heights is pretty good. Alan has been wonderful to work with. They have a pretty descent waiting area as well while your car is being inspected. heights is pretty good. Alan has been wonderful to work with. They have a pretty descent waiting area as well while your car is being inspected. More

Excellent assistance from Joanne Stickels in service department. Kept me informed of issues and progress in service work. Joanne was very helpful. department. Kept me informed of issues and progress in service work. Joanne was very helpful. More

Came in for a quick oil change and had the pleasure of working with Chris Bogyo. He was professional, courteous, and made the entire process easy and stress-free. Chris kept me updated, explained everythi working with Chris Bogyo. He was professional, courteous, and made the entire process easy and stress-free. Chris kept me updated, explained everything clearly, and didn’t try to upsell anything unnecessary — which I really appreciated. Service was completed on time, and I left feeling confident everything was handled properly. If you're looking for someone who’s honest and easy to work with, Chris is the one to go to. More

Alan was polite efficient and friendly. Explained everything perfectly. Happy to have my Wrangler taken care of here. I was even offered a free duck for my dashboard! Explained everything perfectly. Happy to have my Wrangler taken care of here. I was even offered a free duck for my dashboard! More

Alan was fantastic to work with! He was knowledgeable, friendly, and made the entire process smooth and stress-free. He took the time to explain everything clearly and kept me update He was knowledgeable, friendly, and made the entire process smooth and stress-free. He took the time to explain everything clearly and kept me updated throughout. I really appreciated his professionalism and attention to detail—definitely someone who takes pride in helping customers. Highly recommend working with Alan for your car needs! More

Brought my jeep in today for oil change, battery for key fob and a red light for engine. Joanne told me I also had a free tire rotation still. No issues with the engine light, thanks god. Great ser key fob and a red light for engine. Joanne told me I also had a free tire rotation still. No issues with the engine light, thanks god. Great service.....car dropped off at 8 in the morning and getting picked up right now to go pick it up at 1pm. Team professional and courteous, even the driver for the shuttle was enjoyable to speak with. Great job Napleton ! More

Our service advisor Alan was amazing and was able to take care of my vehicle perfectly. care of my vehicle perfectly. More