Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Auto Park of Urbana
Urbana, IL
2,561 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,560 reviews
May 01, 2024
Bianca was very knowledgeable and eager to help us find our new vehicle. Great service...and she is funny too!! our new vehicle. Great service...and she is funny too!! More
by Dscroggins99
Employees Worked With
May 01, 2024
My car needed new tires. Todd told me there will be a sale the following month, gave me his personal card, and quickly got an appointment when I contacted him late the next m Todd told me there will be a sale the following month, gave me his personal card, and quickly got an appointment when I contacted him late the next month. Very satisfied with his service. More
by finding.paydays0i
Employees Worked With
April 30, 2024
Luis Ramirez was very helpful and had great customer service! He showed good diligence! Answered all our questions and highly recommended him for a good and efficient visit service! He showed good diligence! Answered all our questions and highly recommended him for a good and efficient visit More
by Akierrabufford
Employees Worked With
Luis Ramirez Salas
April 30, 2024
Austin is currently helping me find a SUV to pick up furniture in. I redo dressers and buffets and flip them. I just know he's going to find me the best deal he can! furniture in. I redo dressers and buffets and flip them. I just know he's going to find me the best deal he can! More
by dawnabinion
Employees Worked With
Austin Andreas
April 29, 2024
Todd provided excellent customer service with scheduling me when I wanted, meeting my product preferences, reviewing the pricing in details and in advance, and timely communication throughout the service t me when I wanted, meeting my product preferences, reviewing the pricing in details and in advance, and timely communication throughout the service time. Overall service was quicker than estimated as well. Thanks! More
by Brian Altenbaumer
Employees Worked With
April 26, 2024
Todd was very accommodating and very professional he explains everything so that i could understand whats need to be done on my car,thank you todd explains everything so that i could understand whats need to be done on my car,thank you todd More
by Chandler
Employees Worked With
April 26, 2024
Todd was very accommodating and so professional on his job,he explains everything so i could understand whats needs to be do e on my car job,he explains everything so i could understand whats needs to be do e on my car More
by Chandler
Employees Worked With
April 25, 2024
Another good experience with the Service Dept. My service advisor Todd was great and kept me informed while I waited for my vehicle. One hour wait for oil change and tire rotation is reasonable an My service advisor Todd was great and kept me informed while I waited for my vehicle. One hour wait for oil change and tire rotation is reasonable and as expected. Thanks! More
by Dream Boat Sequoia
Employees Worked With
April 25, 2024
The service was satisfactory and efficient. I was supplied with explanations and options. Todd was courteous and helpful. I was supplied with explanations and options. Todd was courteous and helpful. More
by marganitweinberger
Employees Worked With
April 25, 2024
Polite service is good and punctual. Let's you know if problems with your car. Let's you know if problems with your car. More
by cbrewer593
Employees Worked With
