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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,077 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,077 Reviews of Napleton’s Kia of Elmhurst

March 27, 2023

Alex knows the ins and outs of these cars and is great to deal with, thanks for the K5 Alex! More

by Mr. Angron
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex LeClair
Mar 29, 2023 -

Napleton’s Kia of Elmhurst responded

Mr. Angron, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. We are always more than happy to assist you if anything else comes up. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 25, 2023

Marco was very professional,I will definitely recommend my family and friends.Thank you very much for great experience. More

by Vero
Recommend Dealer
Yes
Employees Worked With
Marco, Monica Jucan
Mar 27, 2023 -

Napleton’s Kia of Elmhurst responded

Vero, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 24, 2023

Steven Martin showed great customer service. He was a nice guy and gave a good experience. More

by Raynard Paige
Recommend Dealer
Yes
Employees Worked With
Steven martin
Mar 27, 2023 -

Napleton’s Kia of Elmhurst responded

Raynard Paige, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 23, 2023

Andre was a big help, assisted us the moment we walked through the door. Constantly checked on us during the waiting process, thank you Andre More

by Kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
Mar 26, 2023 -

Napleton’s Kia of Elmhurst responded

Kenny, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 12, 2023

David Lee was awesome, professional, and very helpful. Although I didn't buy a car today, I know who I will go to when I'm ready to purchase. His patience and demeanor are traits I truly appreciate and More

by EJH
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lee
Mar 14, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know David was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2023

I am very satisfied with my experience at Napleton’s Kia of Elmhurst. The customer service at this dealership is unlike anything I’ve ever seen. I had an issue with a vehicle I purchased and they stopped at More

by Madmase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marta
Mar 14, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

March 07, 2023

James Sublette sold us our Telluride. He did a great job. He made the car buying process easy and as quick as possible, especially since we had 3 small children with us. He advocated for More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette only, Monica Jucan
Mar 09, 2023 -

Napleton’s Kia of Elmhurst responded

Katie, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you again for the great review! Regards, Julissa Varela Customer Relations Manager Ed Napleton KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

February 28, 2023

Absolute wonderful dealership to deal with. Make the process simple and all employees are so accommodating. Great team and even better buying experience!!! Thank you all! More

by Derek Cavoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Richie, Marius and Mickey! , Monica Jucan
Mar 02, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Derek Cavoto! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

February 26, 2023

Absolutely amazing place. Penelope & Aleksandra were very genuine, professional, and helpful. Would recommend, felt very satisfied with the process. They will be my go-to for More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra Penelope
Mar 01, 2023 -

Napleton’s Kia of Elmhurst responded

Hi David, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2023

My husband and I just bought a new car from Aleks and Penny. They were a breath of fresh air! It was so nice to go to a dealership and not be pressured into anything. They made sure we were comfortable t More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleks D, Penny G
Mar 01, 2023 -

Napleton’s Kia of Elmhurst responded

Hi Lynn, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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