
Napleton’s Kia of Elmhurst
Elmhurst, IL
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1,077 Reviews of Napleton’s Kia of Elmhurst
James Sublet provide great service in assisting me with getting my daughter in college a great car and price! I recommend you to reach out to him if you are looking for a new car or used. thanks DuWann getting my daughter in college a great car and price! I recommend you to reach out to him if you are looking for a new car or used. thanks DuWanna More
My experience with Napleton's Kia of Elmhurst yesterday was extremely disappointing. I purchased a car and traded in my old car with them, and they engaged in shady and dishonest practices that left me fee was extremely disappointing. I purchased a car and traded in my old car with them, and they engaged in shady and dishonest practices that left me feeling cheated and frustrated. The dealership advertised a price of $22,995 plus tax, title, license, and a $324.24 doc fee, but when I arrived, they increased the price to $25,990 by adding an inspection fee that was not disclosed upfront. This bait-and-switch tactic was dishonest and left a bad taste in my mouth. Furthermore, they offered me significantly less for my trade-in than what they had previously quoted online. After a long wait and an old trick that they used to push down the offer price, I finally had to agree to their offer of $8500. To add insult to injury, I later discovered that they advertised my trade-in the next day for nearly double what they paid me. Overall, I had a terrible experience with Napleton's Kia of Elmhurst. The dealership's lack of transparency and dishonest practices left me feeling exploited and cheated. Based on my experience, I would not recommend doing business with this dealership. More
Great experience. James S. was wonderful and when there was a small issue, they made it right. The finance department is the best we have worked with. Thanks to everyo James S. was wonderful and when there was a small issue, they made it right. The finance department is the best we have worked with. Thanks to everyone at Napleton Kia for taking such great care of us! More
Aleksandra is the best! She will go out of her way to make sure you get the best deal available. She is flexible and accommodates you and your family. She even let me test d She will go out of her way to make sure you get the best deal available. She is flexible and accommodates you and your family. She even let me test drive the vehicle back home to my wife and kids before purchasing. Very easy going, will definitely recommend her to my family and friends. More
Wonderful car buying experience. We had smooth and hassle free transaction. Easy to deal with and very kind. Thank you Aleksandra for being so welcoming and trustworthy. We had smooth and hassle free transaction. Easy to deal with and very kind. Thank you Aleksandra for being so welcoming and trustworthy. More
My experience with Aleksandra was absolutely terrific. She truly had my best interest and intention at heart. She still checks in on me even after our purchase. Go see her today! She truly had my best interest and intention at heart. She still checks in on me even after our purchase. Go see her today! More