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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,077 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,077 Reviews of Napleton’s Kia of Elmhurst

January 29, 2023

Got a great deal on my new K5! I've shopped for many months and visited many dealerships. However my experience here was EXCEPTIONAL! From the beginning Aleksandra treated me like More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra
Jan 31, 2023 -

Napleton’s Kia of Elmhurst responded

Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 29, 2023

Aleksandra Draskovic was an excellent representative, she was very pleasant and through the whole process she was very transparent with the numbers. She helped me get a good deal! I would definitely recommen More

by Gabbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra Draskovic
Jan 31, 2023 -

Napleton’s Kia of Elmhurst responded

Hi Gabbie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 27, 2023

From start to finish, everyone was so willing to help in every way possible and you never felt neglected through the process. Penelope (Penny) is the best salesWOMAN you could ask for! She fights for you an More

by Liv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Carusiello
Jan 29, 2023 -

Napleton’s Kia of Elmhurst responded

Liv, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 22, 2023

I was very pleased with David’s help he was very polite and helpful. And it was a speedy process. More

by Jennifersalgado91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Robertson
Jan 24, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2023

Everyone was very courteous. Our salesman James Sublette was very easy going, not pushy and helpful in coordinating the whole process. More

by Gary.fang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette, Monica Jucan
Jan 24, 2023 -

Napleton’s Kia of Elmhurst responded

Hi Gary, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2023

Le recomiendo que pruebe este concesionario antes de ir a cualquier otro lugar. Definitivamente recomendar a familiares y amigos. Gracias Jose ! More

by Rafael Kurmillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Jan 22, 2023 -

Napleton’s Kia of Elmhurst responded

¡Muchas gracias por compartir su reciente experiencia con nosotros, Rafael Kurmillo! ¡Trabajamos arduamente para brindar a cada uno de nuestros clientes la mejor experiencia automotriz! ¡Esperamos verte de nuevo! ¡Gracias de nuevo por la recomendación y que tengas un día increíble! Saludos, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 20, 2023

I visited a number of dealerships before purchasing my new (used) car. Penelope (Penny) and Aleks @ Napleton Kia/Acura of Elmhurst (IL) were a tremendous help. There was absolutely no "sales nonsense". Th More

by Kevin D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penelope, Aleks, Monica Jucan
Jan 23, 2023 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

January 12, 2023

They had a wide selection of Cars on the lot & good website to see Carfax results We had a excellent sale man named James Sublette who worked to find a Car that met our budget More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Jan 18, 2023 -

Napleton’s Kia of Elmhurst responded

Bill, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

January 08, 2023

James was very helpful getting my daughter her new Kia would definitely come back in the future More

by Jackbushell14
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sublette
Jan 11, 2023 -

Napleton’s Kia of Elmhurst responded

Jackbushell14, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to see you soon! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

December 31, 2022

I worked with Kenad in buying a new Kia Telluride. He was great! He was very knowledgeable about the vehicle, answered all of my questions and did a great job in helping me close the deal. Thanks Kena More

by mivel6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenad Drndar
Jan 02, 2023 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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