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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.0
1,084 Reviews
Call Dealership (630) 782-9300
View Awards

727 West Grand Avenue

Elmhurst, IL

60126

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1,084 Reviews of Napleton’s Kia of Elmhurst

October 30, 2021

Been buying cars from here for years and never had a better salesperson. If you go here, ask for him! More

by mikekrutz4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Nov 01, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks again for the recommendation, and have an amazing day!

October 30, 2021

Andre Jennings, Jr. was a delight to work with! He had a pleasant demeanor and was thorough with his explanations. Leaving with a car I’m very excited to call mine! More

by cmort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Report | Print
Nov 01, 2021 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car! It is great to hear our Staff, Andre Jennings, Jr was knowledgeable and pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2021

My family and I have a great day at here!Wade you are the best salesman in here!Thank you so much! More

by yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Oct 30, 2021 -

Napleton’s Kia of Elmhurst responded

We appreciate your positive review about your recent experience with us! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura/KIA 630 782 9300 x2339 Julissa.varela@napleton.com

October 29, 2021

Just a bought a car for my daughter from Andre Jr. He got us a great deal! More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 30, 2021 -

Napleton’s Kia of Elmhurst responded

Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Ed Napleton's Kia of Elmhurst as your first choice for service! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura/KIA 630 782 9300 x2339 Julissa.varela@napleton.com

October 26, 2021

Bought a brand new car from Andre Jr. he was very professional. And I appreciated all the help he provided me! More

by geenadent5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Report | Print
Oct 26, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your support! We're happy we could help. We hope to see you soon!

October 25, 2021

Great experience with Andre Jr. he made everything simple and easy!! Five Stars no problem!!! More

by willowbrad7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Report | Print
Oct 26, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, we're glad to hear our Staff took such great care of you, We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2021

Bought a brand new car from Andre Jr. he was very professional. And I appreciated all the help he provided me! More

by saradamen04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Report | Print
Oct 27, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your feedback. We're thrilled you found Andre Jr. knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 23, 2021

Sold a car out from under us despite walking out with a BOS, horrible morals More

by chellman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Vazquez
Report | Print
Oct 25, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Chellam, we are disappointed to hear that you did not have a more positive experience with us at Ed Napleton's Kia of Elmhurst. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 782-9300. We look forward to hearing from you.

Oct 26, 2021 -

chellman responded

Your manager would now like a chance to speak to me?? Really - they had every opportunity to call me FRI night 10/22, or SAT 10/23, and no one called. Not the sales representative we worked with (Marco Vazquez) nor anyone else had the common decency to call us back. If your manager wants to speak with me - you have my phone number on record as I was blocked by "Summer" the 2 times I did call back.

October 17, 2021

Andre Jennings Sr and Andre Jennings Jr were very helpful and informative. They made my buying experience easy and pleasurable. Thanks guys!!! More

by My2kids76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Report | Print
Oct 19, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 16, 2021

Andre Jennings Sr and Andre Jennings Jr were the best!! They went out of there way to make sure we got what we wanted!!!! More

by Antwionette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Report | Print
Oct 19, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Oct 19, 2021 -

Antwionette responded

Hello your whole team was amazing!!!

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