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Napleton’s Kia of Elmhurst
Elmhurst, IL
1,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,084 Reviews of Napleton’s Kia of Elmhurst
October 13, 2021
Andre Jennings Jr. was a fantastic and quick help at setting us up with a car we need. in and out the door in a timely fashion. Next car or service I need I will be directing my attention to him. setting us up with a car we need. in and out the door in a timely fashion. Next car or service I need I will be directing my attention to him. More
by Malesi92
Employees Worked With
Andre Jennings Jr.
October 09, 2021
TERRIBLE...I went to purchase a new 2022 Kia Seltos that they had IN STOCK. Was told If I didn't agree to pay $6500.00 over sticker price I could not even test drive the vehicle..UNBELIEVABLE..Nothing says they had IN STOCK. Was told If I didn't agree to pay $6500.00 over sticker price I could not even test drive the vehicle..UNBELIEVABLE..Nothing says trying to take advantage of a pandemic than PRICE GOUGING...SHAME ON YOU ED AND YOUR ENTIRE STAFF. . More
by jdtimebomb
Employees Worked With
Sale manager NIZAR
October 01, 2021
While I did not end up buying a car when I visited, Jose Acevedo was really great. I will definitely keep him and the dealership in mind for the future. Acevedo was really great. I will definitely keep him and the dealership in mind for the future. More
by kaclarkk
Employees Worked With
Jose Acevedo
October 01, 2021
Tried buying a new car from them $20,000 car all of a sudden ended up being $29,000. They like to play games with financing too. They also lied to me to get me into dealership by telling me the would hav sudden ended up being $29,000. They like to play games with financing too. They also lied to me to get me into dealership by telling me the would have the dealer invoice ready when I go there then made some excuse that they dont have invoices anymore. I would be very cautious buying from this dealership More
by Carl
Employees Worked With
None
September 24, 2021
Marco Morales was so helpful. He made the process easy, and he was also so knowledgeable and intelligent. Someone give him a raise! I’ve never met someone so dedicated and hardworking. Way to go! and he was also so knowledgeable and intelligent. Someone give him a raise! I’ve never met someone so dedicated and hardworking. Way to go! More
by autumnappaloosa
Employees Worked With
Marco Moarales
September 16, 2021
Worse customer service ever!! I won’t buy from them again. Try calling them! Lol not one person that answers the phone knows what’s going on. They won’t answer emails. again. Try calling them! Lol not one person that answers the phone knows what’s going on. They won’t answer emails. More
by tlynntwinmom@hotmail.com
Employees Worked With
I don’t know
September 13, 2021
The service was great. The Location was clean and the car shown to us was washed before we took a test drive. Respectful sales person. car shown to us was washed before we took a test drive. Respectful sales person. More
by Sherise
Employees Worked With
Andre Jennings; Andre Jennings, Jr
September 13, 2021
Overall nice experience. The sales reps were courteous and made sure we were alright and offered water. The presentation of the car was great; clean car. and made sure we were alright and offered water. The presentation of the car was great; clean car. More
by Cassandra
Employees Worked With
Andre Jennings; Andre Jennings, Jr.
September 11, 2021
I had great experience purchasing my Acura from here. Specially Kyle from Kia sales team helped me back and forth with negotiations bringing back good old memories. Thank you. Specially Kyle from Kia sales team helped me back and forth with negotiations bringing back good old memories. Thank you. More
by Lax
Employees Worked With
Kyle
