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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,077 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,077 Reviews of Napleton’s Kia of Elmhurst

January 23, 2021

I bought a car from Andre Jennings Sr. Ed Napleton Kia 60126 I appreciate that he tried his hardest to give me the best deal possible He was patient and informative on what options were available for me More

by carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Jan 24, 2021 -

Napleton’s Kia of Elmhurst responded

Thank you for taking the time to leave this review. We are glad to hear Andre took such great care of you! Please let us know if you ever need anything in the future. We are always here to help. Regards Disa DeGrazia Customer Relations Manager Ed Napleton Acura/ Kia 630 926 7131 630 782 9300 disa.degrazia@napleton.com

January 21, 2021

Our sales rep Jose worked hard to answer all our questions, and we arrived at a final price we were very happy with. I would definitely work with Jose again. Our finance rep Sam was a real pro. H More

by mjperez127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 22, 2021 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Mjperez127! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 630 782 9300 x2339 disa.degrazia@napleton.com

January 18, 2021

Andre was patient in answering my million questions and helped me find a car I love. Its even better than the one I came in for! More

by rebu01070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jenning Sr
Jan 18, 2021 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Rebu01070! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 630 782 9300 disa.degrazia@napleton.com

January 16, 2021

I came to Kia in Elmhurst to buy out my car and Andre Jennings’s Sr. was super helpful. He was very kind and got me out of here super fast! I had a very good experience and would definitely recommend him More

by Samantha_holubik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings sr
Jan 18, 2021 -

Napleton’s Kia of Elmhurst responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2021

Great customer service. This is our second time here, first time with Andre. Great staff, great prices, we will definitely be back for our next car. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Jr
Jan 18, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Jennifer, thank you so much for your positive comments about Ed Napleton's Kia of Elmhurst! We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2021

He was amazing he got me right in and together I love him Andre Jennings Sr is the best , great dealership service I love my bmw More

by Moreyasmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jan 15, 2021 -

Napleton’s Kia of Elmhurst responded

Thank you for leaving this review! We are so glad Andre took such great care of you! Regards Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 639 782 9300 Disa.degrazia@napleton.com

January 13, 2021

Easy and smooth process! Andre was great and very accommodating! Did everything ahead of time to save time at the dealership to minimize crowd interaction. More

by jillianplochockismallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andre Jennings sr
Jan 14, 2021 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Jillianplochockismallwood! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 630 782 9300 Disa.degrazia@napleton.com

January 09, 2021

Excellent service here EVERYONE is friendly and knowledgeable of every aspect of the business!! Process was seamless and I didn’t feel pressured at any point of the buying process!! More

by ms_rwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Jr, Sam Melki, David Rich
Jan 11, 2021 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 630 782 9300 Disa.DeGrazia@napleton.com

January 09, 2021

Great customer skills Andre Jennings SR made everything fast in easy talk about everything really made. Me feel like i was at home got me my dreams car outstanding !!!!! More

by robinsondarryl2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings SR
Jan 11, 2021 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Robinsondarryl2018! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 630 782 9300 Disa.degrazia@napleton.com

January 09, 2021

BUYER BEAWARE . PURCHASE A EXTENDED WARRANTY COVERAGE FOR $5000 PLUS FOR A 2018 CHEVROLET SUBURBAN . CALLED AND TOOK TO DEALER FOR A CLAIM AND WAS GIVEN THE RUNAROUND 3 TIMES . CALLED TO CANCELL AND CAN More

by jcgpepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Jucan, Nizar Assria
Jan 11, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Jcgpepe, thank you for taking the time to let us know about your recent experience. We take all our customers comments seriously and we will do whatever it takes to make sure our customers are satisfied. At your convenience please give us a call so we can help you resolve this matter. Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 926 7131 630 782 9300 Disa.degrazia@napleton.com

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