Napleton’s Kia of Elmhurst

Excellent service here EVERYONE is friendly and knowledgeable of every aspect of the business!! Process was seamless and I didn’t feel pressured at any point of the buying process!! knowledgeable of every aspect of the business!! Process was seamless and I didn’t feel pressured at any point of the buying process!! More

Great customer skills Andre Jennings SR made everything fast in easy talk about everything really made. Me feel like i was at home got me my dreams car outstanding !!!!! fast in easy talk about everything really made. Me feel like i was at home got me my dreams car outstanding !!!!! More

BUYER BEAWARE . PURCHASE A EXTENDED WARRANTY COVERAGE FOR $5000 PLUS FOR A 2018 CHEVROLET SUBURBAN . CALLED AND TOOK TO DEALER FOR A CLAIM AND WAS GIVEN THE RUNAROUND 3 TIMES . CALLED TO CANCELL AND CAN $5000 PLUS FOR A 2018 CHEVROLET SUBURBAN . CALLED AND TOOK TO DEALER FOR A CLAIM AND WAS GIVEN THE RUNAROUND 3 TIMES . CALLED TO CANCELL AND CAN NOT GET ANYONE TO FOLLOW UP WITH A REFUND FOR THIS FAUDALENT INSURANCE THEY SOLD US AT DEALER .AWAITI NG INSTRUCTIONS FROM FINANCE COMPANY. WILL FILE REPORT WITH BETTER BUSINESS BUREAU More

When we entered the place he right away greeted us and helped us out. We told him our situation and he got on it right away. He was friendly and helped us get the car that we were already thinking on. Ver helped us out. We told him our situation and he got on it right away. He was friendly and helped us get the car that we were already thinking on. Very good service. More

I absolutely love my new car. It's no secret that car shopping causes anxiety and I can think of a hundred different things I'd rather do on my day off. But Mark K and Al were both extremely friendly an shopping causes anxiety and I can think of a hundred different things I'd rather do on my day off. But Mark K and Al were both extremely friendly and made the whole car buying experience a pleasant one. They went above and beyond. The reason for 4 stars and not 5 stars is due to the phone calls I got by the dealership, trying to get me to set up my 6 month service. I've bearly had the car. Also the woman who called me, informed me that I can only go to Ed Napleton for service and not the other Napleton dealerships near me. This was not brought up to me before purchasing the car. More

Took my granddaughter's Kia Sportage in to have oil change, new tires etc. and Luis Garcia helped me. He was fantastic!!!! Highly recommend him. change, new tires etc. and Luis Garcia helped me. He was fantastic!!!! Highly recommend him. More

Went there with my husband to look at vehicles. Met with salesperson Syed. Purchased a 2021 Kia Sorento. Overall, had a good experience. Nizar A. (Sales manager) was wonderful. Definitely recommend this pla salesperson Syed. Purchased a 2021 Kia Sorento. Overall, had a good experience. Nizar A. (Sales manager) was wonderful. Definitely recommend this place. More

Came in to Napleton Kia in Elmhurst today with my mom Came in to Napleton Kia in Elmhurst today with my mom took a few hours to have a the price with my mom but Andre jennings sr With his manager gave us Came in to Napleton Kia in Elmhurst today with my mom took a few hours to have a the price with my mom but Andre jennings sr With his manager gave us a pretty good deal on a very nice car come in and check them out ask for Andrew senior More

Absolutely amazing service and experience these past two days! I had always heard that Kia was a great spot to get a car, but I never expected it to go as great as it did. I went in pretty firm on what I days! I had always heard that Kia was a great spot to get a car, but I never expected it to go as great as it did. I went in pretty firm on what I wanted, in addition to this I had a trade in with negative equity and not so great credit, however the miracle worker, Angel, made the impossible happen. There is an Acura spot right next to Kia but they are owned by the same person and Angel was able to sit me in a BRAND NEW 2020 Acura. Best part? I walked out paying almost what I walked in paying on my trade in. I was very please to know I was going to be in a reliable vehicle and what I wanted for the price I asked. Angel went out of his way completely to fulfill my request, he explained everything I needed to know, no secrets, and he made sure I was satisfied with everything and got the best value at all time! But he’s also just a great person to know, super friendly and comfortable to work with. I would 100% recommend EVERYONE to Angel! There’s also this guy with a deep voice who reminds you of matrix who is pretty cool. But Angel is the man. So grateful he was my salesman! Please please please! If you check out either Kia or Acura in at this location, I highly suggest requesting Angel, as he will not let you down. I plan on always working with him for as long as I have questions, request, or just basic check ups on my vehicle! More

We came in and purchased a new Kia Niro Hybrid with Andre Jennings Sr. Customer service was excellent. Highly recommend. Coffee was good xxx well. Andre Jennings Sr. Customer service was excellent. Highly recommend. Coffee was good xxx well. More