Napleton’s Kia of Elmhurst

I came to Kia in Elmhurst to buy out my car and Andre Jennings’s Sr. was super helpful. He was very kind and got me out of here super fast! I had a very good experience and would definitely recommend him Jennings’s Sr. was super helpful. He was very kind and got me out of here super fast! I had a very good experience and would definitely recommend him. More

Great customer service. This is our second time here, first time with Andre. Great staff, great prices, we will definitely be back for our next car. first time with Andre. Great staff, great prices, we will definitely be back for our next car. More

He was amazing he got me right in and together I love him Andre Jennings Sr is the best , great dealership service I love my bmw Andre Jennings Sr is the best , great dealership service I love my bmw More

Easy and smooth process! Andre was great and very accommodating! Did everything ahead of time to save time at the dealership to minimize crowd interaction. accommodating! Did everything ahead of time to save time at the dealership to minimize crowd interaction. More

Excellent service here EVERYONE is friendly and knowledgeable of every aspect of the business!! Process was seamless and I didn’t feel pressured at any point of the buying process!! knowledgeable of every aspect of the business!! Process was seamless and I didn’t feel pressured at any point of the buying process!! More

Great customer skills Andre Jennings SR made everything fast in easy talk about everything really made. Me feel like i was at home got me my dreams car outstanding !!!!! fast in easy talk about everything really made. Me feel like i was at home got me my dreams car outstanding !!!!! More

BUYER BEAWARE . PURCHASE A EXTENDED WARRANTY COVERAGE FOR $5000 PLUS FOR A 2018 CHEVROLET SUBURBAN . CALLED AND TOOK TO DEALER FOR A CLAIM AND WAS GIVEN THE RUNAROUND 3 TIMES . CALLED TO CANCELL AND CAN $5000 PLUS FOR A 2018 CHEVROLET SUBURBAN . CALLED AND TOOK TO DEALER FOR A CLAIM AND WAS GIVEN THE RUNAROUND 3 TIMES . CALLED TO CANCELL AND CAN NOT GET ANYONE TO FOLLOW UP WITH A REFUND FOR THIS FAUDALENT INSURANCE THEY SOLD US AT DEALER .AWAITI NG INSTRUCTIONS FROM FINANCE COMPANY. WILL FILE REPORT WITH BETTER BUSINESS BUREAU More

When we entered the place he right away greeted us and helped us out. We told him our situation and he got on it right away. He was friendly and helped us get the car that we were already thinking on. Ver helped us out. We told him our situation and he got on it right away. He was friendly and helped us get the car that we were already thinking on. Very good service. More

I absolutely love my new car. It's no secret that car shopping causes anxiety and I can think of a hundred different things I'd rather do on my day off. But Mark K and Al were both extremely friendly an shopping causes anxiety and I can think of a hundred different things I'd rather do on my day off. But Mark K and Al were both extremely friendly and made the whole car buying experience a pleasant one. They went above and beyond. The reason for 4 stars and not 5 stars is due to the phone calls I got by the dealership, trying to get me to set up my 6 month service. I've bearly had the car. Also the woman who called me, informed me that I can only go to Ed Napleton for service and not the other Napleton dealerships near me. This was not brought up to me before purchasing the car. More

Took my granddaughter's Kia Sportage in to have oil change, new tires etc. and Luis Garcia helped me. He was fantastic!!!! Highly recommend him. change, new tires etc. and Luis Garcia helped me. He was fantastic!!!! Highly recommend him. More