
Napleton’s Kia of Elmhurst
Elmhurst, IL
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1,077 Reviews of Napleton’s Kia of Elmhurst
Syed Ali was very knowledgeable and was a great help!! I had a wonderful experience. The service was excellent. Will most definitely recommend to others . had a wonderful experience. The service was excellent. Will most definitely recommend to others . More
Dishonest is only word to describe this dealership.Car I wanted to purchase was 17,498 out door 25,000not sure what happened but I was not interested .Before coming here visited 2other out door cost were p wanted to purchase was 17,498 out door 25,000not sure what happened but I was not interested .Before coming here visited 2other out door cost were price car ,taxes, title ,doc fee, which added about 3,000 to price but at Napelton Kia fees added to price of car were in access of 8,000dollars. Stay away hidden fees dishonest , salesman had hearing problem I told him 4x remove hidden fees or I will not purchase. He continued to try to convince me 8,000 fees were needed to purchase car.5 star reviews not sure there even real buyer be ware stay away from this place dishonest dealership.. More
Consider this dealership for your next purchase. Syed helped me with my search for a vehicle and I enjoy the customer service and experience. Hope to come back soon. helped me with my search for a vehicle and I enjoy the customer service and experience. Hope to come back soon. More
I had come into the dealership and was pleasantly surprised with the knowledge and experience I had with Syed. He was patient, informative, and helped me narrow down my next car choice. I recommend h surprised with the knowledge and experience I had with Syed. He was patient, informative, and helped me narrow down my next car choice. I recommend him to everyone! More
Sales people lied about financing and monthly payment. Sadly did not catch it until it was too late. Also, when I went in price of car on website was $3k different than day before and when I questioned th Sadly did not catch it until it was too late. Also, when I went in price of car on website was $3k different than day before and when I questioned them about it they told me the price changed last week even though I had screenshots from the previous day showing the price. Would not trust sales department after my experience there. Happy with the car but not happy about being lied to. More
Monica is amazing took good care of me and my mom !!! Helped us get an amazing deal on a brand new Kia Soul !!! Love my car ! Thank you Monica Helped us get an amazing deal on a brand new Kia Soul !!! Love my car ! Thank you Monica More
If I could give this place zero stars I would...Don't spend your hard earned money here, these ppl dont help out at all & are a bunch of snobs...regret buying mu car at this location. spend your hard earned money here, these ppl dont help out at all & are a bunch of snobs...regret buying mu car at this location. More
He was such a great help and make my experience there so great, I felt so comfortable talking to him and he delivered the best customer service I’ve ever experienced great, I felt so comfortable talking to him and he delivered the best customer service I’ve ever experienced More
I purchase a new car today. Andre Jennings Sr. Was great sales rep. Would not have been able to secure this deal with out him. Thank you so much. 5-Star Sales Rep. sales rep. Would not have been able to secure this deal with out him. Thank you so much. 5-Star Sales Rep. More