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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,077 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,077 Reviews of Napleton’s Kia of Elmhurst

August 20, 2020

I usually don’t write reviews but I have to commend Anes for his professionalism and hard work. My wife loves her New Kia Telluride and you made it happen for us. She is very happy ! Thank you More

by Lsshamoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Aug 20, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Lsshamoon! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

August 19, 2020

Why they cheating with customers.?I bought Audi q7 Was Why they cheating with customers.? I bought Audi q7 Was priese online $44700 When there priese go up in 20 minutes $46700 Never go back . More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Aug 20, 2020 -

Napleton’s Kia of Elmhurst responded

Raj, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. I tried reaching out to you over the weekend. Please give me a call at your convenience 630 926 7131 so we can go over everything in more detail. Regards, Disa DeGrazia Customer Relation s Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

August 19, 2020

My lease was up soon. So once again I leased a new 2020 Kia vehicle through Ed Napleton’s dealership. I was searching for a specific vehicle and Nizar was able to locate the vehicle and have the deal done More

by Giovanna LiRosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Aug 20, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Giovanna Lirosi! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

August 19, 2020

Andre Jennings took care of me, he worked with what I wanted an wanted be, very professional an easy to work with, I will absolutely refer people to Andre More

by michaelcalzaretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
Aug 20, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Michaelcalzaretta! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

August 17, 2020

Great experience for my first car.. bernice did a great job very helpful accomodating and knows the car.. well please with her service. Thank you More

by gerli812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bernice,
Aug 20, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for your positive comments about Ed Napleton's Kia of Elmhurst! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2020

Absolutely terrible Terrible experience. Had an appointment to drive a used Kia Sportage. I was serving as an intermediary for my in laws who need a car. Vehicle was nice More

by Guest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan
August 09, 2020

My favorite salesman ever , two cars from him and more coming , good to deal with him I will recommend him for all my friends and family More

by ahmed_kamel209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 11, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Ahmed_kamel209! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

August 08, 2020

Andrew is very a nice salesman. He get the job done. He’s very professional. When you come in for a oil change. He’s always making sure everything is good. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Aug 10, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Denise! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

August 06, 2020

Came in to Ed Napleton Kia and worked with Bernice. She made the purchase simple. She was very attentive. She addressed all of needs and showed me exactly what we were looking for. More

by monkyrnch45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bernice
Aug 10, 2020 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Monkyrnch45! We hope we can continue to be of service to you down the road! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 06, 2020

Liars. The worst experience ever. They claim that Kia's headquarters directed them to lie to clients so they can get them into the dealership. Disgusted! More

by Maisoun
Recommend Dealer
No
Employees Worked With
Monica Jucan, Nizar Assria
Aug 10, 2020 -

Napleton’s Kia of Elmhurst responded

Maisoun, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. Please reach out us at (630) 782-9300 and we will work with you personally in rectifying the issues you experienced. Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

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