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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.7
1,037 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,037 Reviews of Napleton’s Kia of Elmhurst

April 13, 2020

Andre was very helpful and compassionate in servicing me when I bought a new car. I was hesitant at first but, to avail, I walked out of the Kia store with a brand new 2020 car and appreciation for him. More

by Doreéa
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Apr 16, 2020 -

Napleton’s Kia of Elmhurst responded

Doreéa, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Andre was so helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 13, 2020

Walking in to the dealership for what I thought would be just a test drive, my daughter walked out with a brand new 2020 Kia Forte. Andre was very guiding and fruitful while helping us. If you're looking to More

by Dorothy
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Apr 16, 2020 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Dorothy! We're glad to hear Andre took such great care of you! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 07, 2020

Andre Jr. was super helpful & made my car buying experience super easy. Explained everything to where I could understand & I left the dealership with the vehicle I wanted. I would recommend him to a More

by Traceyhartman0621
Recommend Dealer
Yes
Employees Worked With
Andre Jr, Monica Jucan
Apr 08, 2020 -

Napleton’s Kia of Elmhurst responded

Hi Tracey, we understand that shopping for a car can be a difficult and stressful process, so we're pleased to hear that Andre made your car buying experience so easy! Please don't hesitate to reach out to us if you ever need anything else. We hope you have a fantastic day, and enjoy your new car!

April 03, 2020

My Name Is Jermaine McDonald and I was assisted My Andre Jr He made My Transition of buying my first Kia GREAT !!! I recommend Andre Jr for your next New car purchase ! More

by Jermainem22
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Apr 05, 2020 -

Napleton’s Kia of Elmhurst responded

Jermaine, thank you for your positive review. We're glad to hear that you found Andre here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2020

Very helpful, worked a great deal within my payments. Got me more for my trade-in. Answered all my questions and made the process easy and quick. More

by Sloewe915
Recommend Dealer
Yes
Employees Worked With
Andrea Jennings Sr.
Mar 29, 2020 -

Napleton’s Kia of Elmhurst responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2020

Andre jr was very helpful made me feel right at home and made the whole process quick and seamless. Would recommend coming to see him More

by Bouncingsoul13
Recommend Dealer
Yes
Employees Worked With
Andrea jr, Monica Jucan
Mar 23, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 10, 2020

Andre Sr. was so awesome and super helpful, I purchased my first car with him. Made the car buying process much easier and I’m happy with my purchase. More

by iza.saez
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Mar 12, 2020 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car! It is great to hear Andre was knowledgeable and pleasant to work with. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road. Have a wonderful day!

March 10, 2020

Andrey senior was very helpful! Very fast ! And he was on the ball with everything we asked for ! I appreciate it I will be back! Thank you thank you thank you ! You made my mother a happy woman ! More

by JeremygonzalezR32
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Mar 12, 2020 -

Napleton’s Kia of Elmhurst responded

We're glad to hear Andrey took such great care of you, Jeremy! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 10, 2020

Andre Sr. is the best!! he worked miracles with me. Drove out in a brand new 2020 without even expecting it. Will be returning in a few months for another great deal! More

by dashyraperez
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Mar 12, 2020 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car! It is great to hear Andre was pleasant to work with. If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

March 10, 2020

Terrible sales tactics 14000 dollar car turned into a 18975 scam!!! Be careful folks. It couldn’t have been a worse sales experience. I spent 2 hours listening to straight xxxxxxxxx!!!! More

by Bnny38
Recommend Dealer
No
Employees Worked With
Jose, Monica Jucan
Mar 27, 2020 -

Napleton’s Kia of Elmhurst responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better. We hope to hear from you.

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