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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.1
1,081 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,081 Reviews of Napleton’s Kia of Elmhurst

June 22, 2020

Walked in just to look at and test drive a car, walked out a new car owner, I would recommend working with Angel, He was excellent to work with, had full knowledge of the vehicle I purchased and present More

by Jim Richert
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 24, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you for sharing your experience with us. We work hard to provide our customers with the best service. Please let us know if you need anything in the future, we are always here to help. Disa DeGrazia Customer Relations Manager Ed Napleton's Kia of Elmhurst disa.degrazia@napleton.com

June 20, 2020

Andre was wonderful to work with. He was helpful in meeting our numbers we needed to get to. He was kind and respectful about giving us time to talk about decision. More

by Dmal
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
June 20, 2020

Andre Sr was very patient and helpful with us. We liked working with him and would recommend him. I’m so happy with my new Kia Sorrento More

by Mike
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Jun 23, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you for sharing your experience with us. We work hard to provide our customers with the best service. Please let us know if you need anything in the future, we are always here to help. Regards, Disa DeGrazia Customer Relations Manager Napleton Kia of Elmhurst disa.degrazia@napleton.com

June 19, 2020

Andre Jennings was amazing, very helpful and informative. He explained everything. He worked tirelessly and diligently. Rich Carusiello was awesome too, he helped make sure my experience was comfortable, he More

by emanuelholdman
Recommend Dealer
Yes
Employees Worked With
Andre Jennings, Rich Carusiello, 5 stars for both
Jun 21, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Emanuel! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

June 18, 2020

Kyle Gonzalez Superhero! Kyle was top notch and very accommodating with the purchase of our new Kia and the trade in of our old Kia. He understood our needs and met them! Tha More

by wassenhove
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jun 21, 2020 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

June 07, 2020

Andre Jennings did a fine job showing us the car and working for a good price. Wouldn’t hesitate to refer him to friends. A pleasure! More

by stevebarack
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jun 10, 2020 -

Napleton’s Kia of Elmhurst responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

June 02, 2020

I called Napleton Kia Thursday morning, I received Andre Jennings as my sales man. I sent him all my info via email and my deal was complete by that evening when I got off work. Shortest time I’ve ever spe More

by Brittany
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
June 02, 2020

I was very happy with everything. Everyone was very nice especially Elizabeth Guzman. She was so helpful. After I got the car I had questions. Well I was dropped. Never received a call or a text. I didn't a More

by Rindy7
Recommend Dealer
No
Employees Worked With
Elizabeth Guzman
Jun 04, 2020 -

Napleton’s Kia of Elmhurst responded

Rindy7, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (630) 782-9300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

May 30, 2020

Andre Jennings was amazing ! He helped me get into the Andre Jennings was amazing ! He helped me get into the car of my dreams. He made the process extremely easy, and by far was the most patient salesman More

by Guillermina C
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jun 04, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Guillermina! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

May 30, 2020

The best sales representative Thank you Nizar for the The best sales representative Thank you Nizar for the service provided Great experience in the northwest suburbs of Chicago area We really appr More

by acetrif
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Jun 04, 2020 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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