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Napleton’s Kia of Elmhurst
Elmhurst, IL
1,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,081 Reviews of Napleton’s Kia of Elmhurst
April 30, 2020
Andre Jennings Sr my shopping experience very easy and I’m extremely happy with my new car. The staff was kind, the place is also very organized I’m extremely happy with my new car. The staff was kind, the place is also very organized More
by Misj19
Employees Worked With
Andre Jennings Sr., Monica Jucan
April 28, 2020
Andre Jennings was a warrior handling my mother and I. He went above and beyond for us and extremely grateful that he was happy to assist us during this difficult time. He was a pleasure!! went above and beyond for us and extremely grateful that he was happy to assist us during this difficult time. He was a pleasure!! More
by Alitchfield5
Employees Worked With
Andre Jennings
April 17, 2020
Total confusion Trying to purchase a new car....and just had one of the worst experiences ever in my 30 years of buying new vehicles. First, the listing price chan Trying to purchase a new car....and just had one of the worst experiences ever in my 30 years of buying new vehicles. First, the listing price changed by thousands of dollars one day to the next. Even the same car was listed at very different prices on their website AT THE SAME TIME. Second, we were contacted by three different people in their "Business Development Office" and had to ask/answer the same questions over and over again. Then we were contacted by the sales manager, Richie Parcell(?) who said he would have a salesman call, since "those women upstairs in Business Development don't know what they're talking about." The salesman called and we set up an appointment...I did tell him it would be a 1-1/2 to 2 hour drive for us, so I would appreciate a call ahead of time seeing if we could reach a deal. Adam did call back the next day (much appreciated) but the numbers he was talking were so far out of the realm of reality that one, they were undervaluing my trade by 50%, two, they were using 25% interest, or three, they were just being totally dishonest on the prices they advertise. I believe it was probably a combination of all three. It's just sad that buying a car involves playing all these games. I couldn't imagine having a career where my family income is based upon how well I can deceive and cheat my customers. (BTW, I later received another call from someone in the BD office asking how things were going. I told her that I had absolutely no faith in Napleton/Elmhurst Kia and to please not contact us again.) More
by Jim H
Employees Worked With
Richie, Subul, Elizabeth, Adam, others
April 13, 2020
Andre was very helpful and compassionate in servicing me when I bought a new car. I was hesitant at first but, to avail, I walked out of the Kia store with a brand new 2020 car and appreciation for him. when I bought a new car. I was hesitant at first but, to avail, I walked out of the Kia store with a brand new 2020 car and appreciation for him. More
by Doreéa
Employees Worked With
Andre Jennings
April 13, 2020
Walking in to the dealership for what I thought would be just a test drive, my daughter walked out with a brand new 2020 Kia Forte. Andre was very guiding and fruitful while helping us. If you're looking to just a test drive, my daughter walked out with a brand new 2020 Kia Forte. Andre was very guiding and fruitful while helping us. If you're looking to buy a new car, Kia Elmhurst and Andre are the way to go. More
by Dorothy
Employees Worked With
Andre Jennings
April 07, 2020
Andre Jr. was super helpful & made my car buying experience super easy. Explained everything to where I could understand & I left the dealership with the vehicle I wanted. I would recommend him to a experience super easy. Explained everything to where I could understand & I left the dealership with the vehicle I wanted. I would recommend him to anyone who is in the market for a car. More
by Traceyhartman0621
Employees Worked With
Andre Jr, Monica Jucan
April 03, 2020
My Name Is Jermaine McDonald and I was assisted My Andre Jr He made My Transition of buying my first Kia GREAT !!! I recommend Andre Jr for your next New car purchase ! Jr He made My Transition of buying my first Kia GREAT !!! I recommend Andre Jr for your next New car purchase ! More
by Jermainem22
Employees Worked With
Andre Jr
March 28, 2020
Very helpful, worked a great deal within my payments. Got me more for my trade-in. Answered all my questions and made the process easy and quick. me more for my trade-in. Answered all my questions and made the process easy and quick. More
by Sloewe915
Employees Worked With
Andrea Jennings Sr.
