Napleton’s Kia of Elmhurst

Andre was attentive and dedicated to getting us the best price possible. We tried 8 cars with various colors and trimmings until we were satisfied! price possible. We tried 8 cars with various colors and trimmings until we were satisfied! More

Happy to have met with Andre Jennings the superb salesman did a spectacular job of getting us into a new vehicle. His technique and professionalism shine. did a spectacular job of getting us into a new vehicle. His technique and professionalism shine. More

Juan is great with diagnosis and assistance. He introduced us to Andre that completed the transaction. He help get us into a new vehicle too introduced us to Andre that completed the transaction. He help get us into a new vehicle too More

Kyle was so helpful in getting my daughter a car. Service was excellent. The general manager Miki was also very helpful in finalizing our purchase. Adam the finance manager was also helpful and great to talk was excellent. The general manager Miki was also very helpful in finalizing our purchase. Adam the finance manager was also helpful and great to talk to. I would recommend this dealership to everyone. More

Kyle & Jon did a great job! Kyle did a great job hooking me up with my new car. Upgrading was a last minute decision for me, so I was unsure what I was looking for. Kyle went Kyle did a great job hooking me up with my new car. Upgrading was a last minute decision for me, so I was unsure what I was looking for. Kyle went through what cars were available, and asked about what I was looking for to match me with my best car. I also had a lot of questions that Kyle answered patiently. Jon, one of the managers, kept checking in on us and was able to help work a deal that fit my needs. Through the lengthy process (I was there for 6 hours from the time I dropped my car off at service to the time I pulled out with my new car) Kyle kept checking in with me. This visit was a very positive one. I've had issues in the past. That's why I gave 4 out 5 stars. More

Read all the negative reviews, but still gave it a chance Went in earlier this week to check out a used RLX from their lot. Just like everyone else, the car which was advertised at 17k went up to 6k more (and Went in earlier this week to check out a used RLX from their lot. Just like everyone else, the car which was advertised at 17k went up to 6k more (and this is without tax). This Kia/Acura dealership is a master at scamming people out of their money. I really do not know how this dealership is still in business unless they are selling to first time naive buyers only. Knowing some of these red flags ahead of time, I asked the salesman during the test drive about what is INCLUDED and he went on to describe the napelton maintenance package-- I clearly confirmed with him during the test drive if this was included and free, twice. Once we got back and started talking numbers, I see the $1395 "required" maintenance package slapped on the pricing sheet (along with the other absolutely ridiculous BS fees) . I reminded him that he said this was free, and his response was "well yes, when you come in for the servicing you don't have to pay anything at that time. WOW. I'm pretty sure even he knew this was a bogus deal, but he is just doing his job under the rules of his whack management. Please re-name your dealership to Napleton's Bait-and-Switch Kia and Acura. More

Very nice and helpful. Excellent communication skills. And is family oriented. VERY PATIENT !! And he was flexible and negotiates very well. So worth it. THANK YOUUU And is family oriented. VERY PATIENT !! And he was flexible and negotiates very well. So worth it. THANK YOUUU More

Andrea Jennings Sr was very professional and courteous. He said he would do everything to get me a new car. He was so caring and nice. I would recommend all my family and friends to Andrea at Kia. He said he would do everything to get me a new car. He was so caring and nice. I would recommend all my family and friends to Andrea at Kia. More