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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.7
1,037 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,037 Reviews of Napleton’s Kia of Elmhurst

September 29, 2018

Made the buying process easy Every member of the staff here was very friendly. When working with Wilson, he listened to what my car needs were and worked with me on the price of More

by Claudia V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 29, 2018

Positive experience. Excellent dealership. Nick is a great sales guy! Deal was done quickly and papers were signed in about an hour. Friendly staff, nice showroom, A+. More

by TA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 29, 2018

Fantastic Experience Nick provided professional, honest & inciteful service for my wife & I during our review & purchasing a Mercedes 350 GLE @ Napleton Acura in Elmhurst, More

by Wallyok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 29, 2018

Bad review The management didn't like my review I gave them actually called up and started swearing at me they overcharged me on a car took 6 visits before I act More

by June0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not work with those names mentioned Dan in financing is a shyster watch your money don't take every penny they can
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better.

September 27, 2018

I am very happy with this dealer I came in to buy a car, and the salesman David W, helped me with picking out the car I can afford. I left with a nicely loaded preowned Kia. I am very More

by Zaneta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weatherston
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 27, 2018

Didn’t expect to buy and I did I was there lost, and this salesman named David Weatherston showed me around. I was just going to look, and he got me an amazing deal on a new Kia Opt More

by Jakep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weatherston
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 25, 2018

Miserable This dealership is atrocious from start to finish. If I could go back I would have never opened the front door, working with them has been a draining. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse, Fires & Bob
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better.

September 20, 2018

Our First Car My husband and I have been looking for our first car for over 2 months. After two rotten experiences with other dealerships, we bought our new Sorento More

by Irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Res
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2018

I am not happy at all. I will like to file a formal complaint regarding my experience with the dealership. I know that nothing will change, but I just want it out there. Ext More

by Sad
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300 and we will do our best to make this better. Please reach out to us at (630) 941-4300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. If you would like to discuss your experience in more detail, please give us a call at (630) 941-4300 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you. Please reach out to us at (630) 941-4300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. Please reach out us at (630) 941-4300 and we will work with you personally in rectifying the issues you experienced. We want to regain your trust and your business so please reach out to us at (630) 941-4300. We will work with you to resolve this matter to your satisfaction. Please contact our Manager at (630) 941-4300 so that we may ensure your experiences with our dealership are more pleasant moving forward.

August 30, 2018

Excellent customer service My salesman Wilson was extremely personable, it made buying my car a very pleasant experience!! I am not usually a big fan of dealerships, but I would More

by Beau1155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wilson Quinones
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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