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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,076 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,076 Reviews of Napleton’s Kia of Elmhurst

December 22, 2018

Sales man Nicholas and the napleton team provided great serv The napleton team provide amazing service and were extreamly helpful in helping me purchase my first vehicle. I appreciate the great customer servic More

by Nancy05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nokola D Nikolov
Jan 09, 2019 -

Napleton’s Kia of Elmhurst responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again!

December 07, 2018

The best!! Napleton Kia is awesome.. I have had many unhappy service issues over the years at other dealers. I had the Best drop off an get picked up at More

by Red Oval trucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hillyard
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2018

No wonder people go postal. All I have to say, Is if the law was a bit different or nonexistent I would take matters into my own hands. There is just no accountability in this co More

by Chris2785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman to service manager and everyone in between.
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please reach out to us at (630) 782-9300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

December 05, 2018

Buying a car Went to look at a 2015 Kia sport age that was listed for 12 nine on the Internet when I took it for a test drive and sat down with the salesman he tri More

by Carguyjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic he was in a salesman it wasn’t his fault it’s the dealership
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please reach out to us at (630) 782-9300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

November 29, 2018

Great experience and a great price. We went in knowing exactly what we wanted and were pleased to find that we walked out with what we wanted. Most dealers will try to upsell you on a ve More

by thompsonfamilyvalues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2018

Good Experience I was treated with respect and fairness. Good place to buy a car. Ask for Nick... Very nice person. I would recommend Mapleton to everyone. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Thank you so much for choosing Ed Napleton's Kia of Elmhurst as your first choice for service!

November 19, 2018

So Far So Good As far as the salesman is concerned, Kyle Gonzalez did an outstanding job being patient with me and my wife while we were looking for our first financ More

by Gonzo9707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 06, 2018

Misinformation I talked to the “internet sales guy” Eric on the phone Saturday to confirm that the ‘14 Miata for sale was a power hardtop. He confirmed that it was a More

by Pat K
Customer Service
Recommend Dealer
No
Employees Worked With
Eric in internet sales
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please reach out to us at (630) 782-9300 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 03, 2018

Understanding and Willing to work with you Thank you Kyle for all of your hard work and dealing with all the back and forth work. I really appreciated how straight forward and honest you were w More

by Trybulwarrior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 01, 2018

Bought a new car Nick did an amazing job! He helped me through the stressful car buying experience! Nick & his team did not give up until I was completely satisfied wi More

by Tas1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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