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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.3
1,076 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,076 Reviews of Napleton’s Kia of Elmhurst

March 25, 2018

Don't trust or believe anything they say After doing some online research and getting a couple of competitive quotes, Ed Napleton Kia said they would beat our lowest offer by 5%. Even after More

by brentlux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please reach out to us at (630) 782-9300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

March 06, 2018

Great experience from beginning to end Very pleased with the service we received at Ed Napleton's Kia. After a quick response to our internet query, we went to the dealer and met a great s More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 25, 2018

Great experience! I had a great experience working with Jeremy! He was very knowledgeable on every car we asked about and that was refreshing because that was not the More

by Kclay0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 25, 2018

Nw Kia Purcahse Just purchased our 2nd Kia Sorento from Napleton's. Friendly dealership and very nice experience. Nikola was very helpful and understanding when we More

by rwhdpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2018

Easy and painless process I visited Ed Napleton Kia last week and found the staff helpful and friendly without the usual pressure/hype associated with car dealers. Came back t More

by Harley Schoenfeldt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pawel Kaszuba - sales associate, Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Our team is available should you require any extra help.

February 21, 2018

Awesome Experience Came in last week to look at the new GT2 Stinger. Nick Nikolov showed us the floor model and took us for a test drive. Nick was fantastic at answering More

by Kinpal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 19, 2018

Great experience worked with Jeremy Montijo over the phone and expressed what I was looking for. Vehicle was in stock and clean when I arrived there. Jeremy was very p More

by all american
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 19, 2018

Kia Niro plug-in purchase The staff was very respectful and worked hard to agree with us on a very fair deal. Nick was our goto guy and was great to deal with. We wanted a Niro More

by Jim Stankevitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 16, 2018

the greatest kia I been looking to get a car for a while now. Knowing my credit isn't the greatest I read the reviews on here on how good they are with getting people More

by my credit will get better
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
firas syriani, Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

February 11, 2018

I had a great purchase experience I was in there for an oil change. Not looking at Cars. David approached me and told me about the new cars. He told me he can lower my payment in a new More

by jamestyler76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weatherston
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

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