Napleton’s Kia of Elmhurst

Amazing Customer Service My wife Michelle and I just purchased the 2018 Kia Stinger from this dealership. They were amazing through every aspect of the buying process. We had My wife Michelle and I just purchased the 2018 Kia Stinger from this dealership. They were amazing through every aspect of the buying process. We had trouble deciding on some factors of the car and they were able to help us decide and get what we needed done. We were very happy with the hard work and attention that the salesman and managers gave us. They helped us in every way possible. We are so thankful for the salesman, Kyle and the managers, Ken and John. They went above and beyond to help us get what we wanted and we could not be more appreciative. This is our second Kia and we will definitely come back to Elmhurst Kia for future purchases. Thank you again to Kyle, Ken and John for helping us get the car we loved! We love being part of the Kia family. - Michelle and Kevin More

Great Experience! We recently purchased our Kia Sorento from Niveen at Ed Napleton's Kia in Elmhurst. Our initial experience at this dealership left us questioning if w We recently purchased our Kia Sorento from Niveen at Ed Napleton's Kia in Elmhurst. Our initial experience at this dealership left us questioning if we wanted to purchase a vehicle here. Our initial experience forced us to leave the dealership due to the fact that our requested pricing information had not been prepared and the person in charge of pricing had left for the day, despite our existing appointment. We returned to the dealership 1 week later and had the most flawless experience we could have imagined. Not only were we given a fantastic deal on our brand new car, but we were treated with the respect and kindness that we had hoped for. Our experience the 2nd time around more than made up for our 1st experience. If you are in the market for a car, Niveen is your girl! She is pleasant to work with and will work to earn your business. We look forward to our next vehicle purchase with Niveen! More

Great leasing experience I had a great experience leasing 2018 Kia Sedona. Nikola was able to assist and answer all my questions prior to my decision making. Napleton's Kia te I had a great experience leasing 2018 Kia Sedona. Nikola was able to assist and answer all my questions prior to my decision making. Napleton's Kia team understood my requirement and were very flexible towards accommodating it. Kudos to Nikola and Napleton's Kia team for their great effort and service. More

awesome Jeremy I hope I spelled it right. He was great, awesome, he tried very had to get the car that I wanted. Called me to see how things was going. I r Jeremy I hope I spelled it right. He was great, awesome, he tried very had to get the car that I wanted. Called me to see how things was going. I really wanted the blue but I am very happy with the Kia Soul wild orange 2018. I love it. Every person that works there are great, you come in and always great you with a smile. Customer service you are awesome. I will recommend my friends to you. See you soon for my oil change. Jeremy keep up the great work that you do. Thanks again Jennie Dobry More

Don't trust or believe anything they say After doing some online research and getting a couple of competitive quotes, Ed Napleton Kia said they would beat our lowest offer by 5%. Even after After doing some online research and getting a couple of competitive quotes, Ed Napleton Kia said they would beat our lowest offer by 5%. Even after sending them other quotes and asking them not to waste my time, they not only couldn't beat our offer but they couldn't even match the other competitive offers. DO NOT TRUST ANYTHING THEY SAY! It is all a trap to get you in the door, so they can convince you that other dealers are untruthful. Horrible experience. Go somewhere else where they value people's time. They even said before coming in that they "guaranteed not to waste my time" and that they "were not playing games". More

Great experience from beginning to end Very pleased with the service we received at Ed Napleton's Kia. After a quick response to our internet query, we went to the dealer and met a great s Very pleased with the service we received at Ed Napleton's Kia. After a quick response to our internet query, we went to the dealer and met a great salesman being, Nikola Nikolov. Nikola gave us a great deal with no pressure or nonsense. Highly recommend. More

Great experience! I had a great experience working with Jeremy! He was very knowledgeable on every car we asked about and that was refreshing because that was not the I had a great experience working with Jeremy! He was very knowledgeable on every car we asked about and that was refreshing because that was not the case at the other dealerships we visited. We’ll be back.! More

Nw Kia Purcahse Just purchased our 2nd Kia Sorento from Napleton's. Friendly dealership and very nice experience. Nikola was very helpful and understanding when we Just purchased our 2nd Kia Sorento from Napleton's. Friendly dealership and very nice experience. Nikola was very helpful and understanding when we were trying to pick out the perfect vehicle. We will surely return for service and future car purchases. More

Easy and painless process I visited Ed Napleton Kia last week and found the staff helpful and friendly without the usual pressure/hype associated with car dealers. Came back t I visited Ed Napleton Kia last week and found the staff helpful and friendly without the usual pressure/hype associated with car dealers. Came back today after digesting their offer from earlier in the week and found myself a satisfied customer. The entire process was 'easy and painless'. I found the dealer overall to be fair in their offer and 'closed the deal' quickly and efficiently. I would definitely recommend them and intend to use them in a future auto search. More

Awesome Experience Came in last week to look at the new GT2 Stinger. Nick Nikolov showed us the floor model and took us for a test drive. Nick was fantastic at answering Came in last week to look at the new GT2 Stinger. Nick Nikolov showed us the floor model and took us for a test drive. Nick was fantastic at answering our questions and working with us on a lease. We ended up driving the car home that day. Thanks Nick, we love the car. More