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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,076 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,076 Reviews of Napleton’s Kia of Elmhurst

December 15, 2017

Excellent customer service Kyle Gonzalez was very pleasant to work with, very friendly and informative. He took the time to show us all the features on our cars. It was a great More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We worked with 2 finance guys who were also very friendly and informative/helpful.
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

December 11, 2017

Great Service Niven was my sale rep and she was amazing. We bought a Kia Soul and took a test drive with her. She was very knowledgeable, and great attention to det More

by Brice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niveen
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

December 09, 2017

Great Car Buying Experience. Arturo Moreno made the whole car buying experience a pleasure. He took the time to find the right car that met all of my daughters needs. We were also More

by marybeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Moreno
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 30, 2017

Great Experience I initially went to the dealership to see the Cadenza model. The sales rep meet me and introduced himself. From that point on everything I had quest More

by James Vanadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov, Ken Montijo, and Derius , Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Safe travels!

November 28, 2017

Less-Stress buying experience Nikola Nikolov took the time to thoroughly explain some of the things that were stressing me out regarding buying my first car in over a decade. I ha More

by kevinpdooley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst!

November 27, 2017

Smooth sailing Arturo Moreno was super. He explained all options and went through with us what to expect in purchasing a new car. We highly recommend Arturo and Nape More

by Tony1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Moreno
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

November 27, 2017

Very Helpful Everyone at this dealership was very helpful and took their time in choosing the vehicle that suited my needs. They took the time to see what features More

by John12011990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hund
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

November 09, 2017

Great Customer Service Kyle Gonzalez provided great customer service and did all he could to help us make the right decision(s) with our brand new sportage 2017! Very polite More

by Peochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

November 08, 2017

Fantastic I would recommend going to this dealership. Helped me out so much and they were willing to work around my budget. They were not pushy More

by Niveen1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Firas Syriani, Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

October 29, 2017

Smooth Experience I recently leased a Kia Sportage with Kyle Gonzalez and the entire process went smoothly. The staff was extremely easy going and they were not pushy More

by TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

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