Back

Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,076 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

Directions

By Type

1,076 Reviews of Napleton’s Kia of Elmhurst

October 06, 2017

Purchased my Kia Soul Plus Went back 4 times to buy a car. Adam Abdalla was so patient with me. Finally 5th time... Kyle Gonzalez took very good care of me. Together Kyle and Ad More

by Oh no she's back
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Abdalla and Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

September 15, 2017

WORST Car Buying Experience Ever! To make a long story short, on 8/24/17 my daughter and I went to this car dealership. I went to test drive a used car and my daughter was interested i More

by Sharon McQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Briskey, Firas Syriani, Abdulla Abbadi, Darius Shams
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please reach out to us at (630) 782-9300 so we may assist you in moving forward towards a resolution.

September 15, 2017

Great guy Love this place if you want a great deal from a friendly staff go see the sales staff and Ken at ed napleton Kia in Elmhurst More

by Kam062203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Montijo
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

August 31, 2017

BEST CAR BUYING EXPERIENCE I had purchase many car in my life but this's time my sales person Arturo Moreno made it very easy, he answer all my questions and I never felt pressu More

by FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Moreno Jr
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst!

August 30, 2017

First New Car! After spending a couple weeks checking our a variety of Kia dealerships, I found that my initial stop would ultimately be where I purchased my new 201 More

by Gabriel M Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikola Nikolov
August 29, 2017

Never to Return Told the salesman I did NOT want to be there 3 hrs. Had previously worked at a Kia dealership and saw how customers were treated. Was given a price More

by Georgiaf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikola
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

We would like an opportunity to make this up to you. If you are willing, please reach out to us at (630) 782-9300 so we can work towards a resolution.

August 15, 2017

The man to see Went in to look and end up buying a truck from Kyle best experience ever also thanks Ken and Darius they worked hard and got me a great deal👍👍 if yo More

by Me Sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Ken Montijo
August 10, 2017

Not the greatest experience I ever had, but pretty good Let me start by saying Kyle Gonzalez was EXTREMELY professional about the situation at hand. In addition to this, Kyle was friendly, geniune, honest, More

by BigEd8084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez, Financial Officer, Unknown manager who disappeared
July 18, 2017

Upgrade I received a call that I was possibly eligible for an upgrade on my current lease. I decided to visit the dealer and my past sales associate, Kyle. We More

by LaurenR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 17, 2017

LOVE MY KIA My first time looking at Kia and I love my kia Sedona, Arturo Moreno help me in the process of buying my Sedona I came in to buy it but Arturo show me More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARTURO MORENO JR
Jul 19, 2019 -

Napleton’s Kia of Elmhurst responded

If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

...
94
...