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Napleton's Northlake Chrysler Dodge Jeep RAM

Lake Park, FL

4.2
660 Reviews
Whether you're from Lake Park, Palm Beach Gardens, Riviera Beach, West Palm Beach, Pompano Beach or anywhere in between, you can rest assured that when you shop for a new or used Chrysler, Dodge, Jeep or RAM, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Chrysler, Dodge, Jeep or RAM lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Napleton Northlake Chrysler Dodge Jeep RAM continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Chrysler, Dodge, Jeep and RAM parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Napleton Northlake Chrysler Dodge Jeep RAM, you can have your Chrysler, Dodge, Jeep and RAM wishes granted. And let's face it: you deserve nothing less. Located on 3701 Northlake Blvd in Lake Park, Florida, we know our job isn't finished until you're completely satisfied.
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3701 Northlake Blvd.

Lake Park, FL

33403

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Showing 660 reviews

August 16, 2021

Friendly staff and great service. I was helped by Shane Lutchman and he was very professional and available when needed and I strongly recommend them for service. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lutchman
Aug 23, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi Amanda, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!

August 02, 2021

Even if you have to drive to the next state to buy a vehicle, do so to avoid the scamming, lies, deceitful nature and shocking service from this "dealership". Make a "VIP appointment" with a "Manager" - More

by Badger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was given fake names of non existent people for the appointment
Aug 19, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi Badger, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We want to regain your trust and your business so please reach out to us at If you would like to discuss your experience in more detail, please give us a call at (561) 903-0407 at your earliest convenience. We hope to hear from you.

July 30, 2021

Great service they where good to their word on everything they promised After the deal was done they still took care of my needs Would recamend them More

by Gators25softball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don McCain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Giguere
Aug 18, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

July 29, 2021

Asked for "out the door" on a vehicle advertised on their website for $47k received $65k quote Including worst junk charges I'd ever seen: $899 "dealer services fee" $199 "nitrogen tire fill" $199 "docu More

by curt
Recommend Dealer
No
Employees Worked With
John
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi Curt, we regret to hear that your experience with us was not a more positive one. Please reach out (561) 903-0407 and we will work with you personally in rectifying the issues you experienced.

Aug 13, 2021 -

curt responded

Baiting people in with a low online price and then ignoring it on the quote is despicable enough. Then to pad the quote with 15k of the most outrageous dealer-fluff imaginable? Actually listening to me over the phone would have told you not to try selling an experienced engineer and (amateur) race car driver on "nitrogen tire fill" I've shown your quote around to friends of mine in the business (something else you would know I had if you had listened) and it's head shakes and "wow they get away with this?" from all of them. There is no damage control here. I'm a family man looking for a family vehicle and you spat on me. $4895 "national chip shortage" The mind boggles.

July 28, 2021

Had my Jeep towed in for a dead battery. Battery replaced in under an hour and at no cost because of their great warranty program! More

by J Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hello, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 28, 2021

Service at Napleton is always fast and easy. And I'm never disappointed, they do quality work. I will continue to be a loyal customer. More

by Tamara R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hello, thanks for sharing your recent service experience with us, Tamara! We hope you continue to choose Napleton's Northlake CDJR as your first choice for all your vehicle needs.

July 28, 2021

My car had been making a noise, the technician that worked on it quickly figured out what was going on and had me out in no time. More

by Sheree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hello, we're glad to hear that everything was completed to your satisfaction, Sheree! Please let us know if there is ever anything else we can assist you with.

July 28, 2021

I cannot recommend this dealership enough for your service needs. They really went above and beyond to make sure our visit was a pleasant situation. More

by John A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Thanks for sharing your recent service experience with us, John! We hope you continue to choose Napleton's Northlake CDJR as your first choice for all your vehicle needs.

July 27, 2021

Very friendly service staff... They are honest and trustworthy. They don't push for unnecessary work. They only will do what needs to be done. More

by Allen MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

I live over 15 miles from the dealership. I purposely drive past 4 other service centers to get to Napleton. Every time I go in, I am treated with respect and given a fair price. More

by Owen Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
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