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Napleton's Palatine Subaru

Overview Reviews (183) Inventory (197)

Napleton's Palatine Subaru

Name: Napleton's Palatine Subaru
Address: 1911 N Rand Rd, Palatine, IL, 60074, US
Telephone: (888) 459-1771
Rating: 4.2

4.2

183 Reviews

1911 N Rand Rd, Palatine, Illinois 60074

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Sales: (888) 459-1771

Service: (866) 778-6753

Parts: (877) 312-1353

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Napleton's Palatine Subaru

Palatine, IL

Overview

Reviews

Vehicles

4.2

183 Reviews

Call Dealership (888) 459-1771

1911 N Rand Rd

Palatine, IL

60074

Directions

4.2

183 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (183) Inventory (197)

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Sales: (888) 459-1771

Service: (866) 778-6753

Parts: (877) 312-1353

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Showing 183 reviews

November 02, 2021

SALES VISIT - NEW

No hassle, friendly service. I’d definitely buy another car from Napleton’s Palatine Subaru. car from Napleton’s Palatine Subaru. More

by latoshagreen

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Theo Davis

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Nov 03, 2021 -

Napleton's Palatine Subaru responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 30, 2021

SALES VISIT - NEW

Miguel is a great helper in the car buying process he really makes it catered to you and helps you get what you want and need. really makes it catered to you and helps you get what you want and need. More

by kyle.kueker@gmail.com

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miguel Palomino

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Nov 01, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2021

SALES VISIT - NEW

Dan Garcia is great to work with! I really recommend anyone to work with him! anyone to work with him! More

by Kellie

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dan Garcia

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Oct 30, 2021 -

Napleton's Palatine Subaru responded

Hi Kellie, we're happy to hear you had such a positive experience with Dan! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 27, 2021

SALES VISIT - USED

Great service. We live our Subaru's. Napleton is the best. Daniel was very professional. best. Daniel was very professional. More

by dacarbaughs

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Squillo, Daniel Byun

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Oct 28, 2021 -

Napleton's Palatine Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2021

SALES VISIT - USED

Had Joe McAvoy as my salesman and despite all the negative reviews I saw going in for the dealership, he exceeded all expectations and I am thrilled to be buying a car from him. Not pushy, reasonable negative reviews I saw going in for the dealership, he exceeded all expectations and I am thrilled to be buying a car from him. Not pushy, reasonable, and all around a nice gentleman to deal in for business. More

by classicsnapshotamanda

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joe McAvoy

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Oct 28, 2021 -

Napleton's Palatine Subaru responded

Hello, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 26, 2021

SALES VISIT - USED

This was a fast and easy purchase. Dan was very helpful and was very excited to help me walk out with my dream car. and was very excited to help me walk out with my dream car. More

by bizamudio1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dan Garcia

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Oct 28, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2021

SALES VISIT - NEW

Daniel was awesome. It was the best buying experience I've ever had. Keep up the good work Daniel. I've ever had. Keep up the good work Daniel. More

by jaywrx2018

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Theo Davis, Daniel Byun, Peter Staszalek

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Oct 21, 2021 -

Napleton's Palatine Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2021

SERVICE VISIT

Took my car for oil change.After I got my car back I noticed that the car was shaking.Checked my oil dipstick and oil looked dirty so I decided to do my own oil change .service technician did not drain noticed that the car was shaking.Checked my oil dipstick and oil looked dirty so I decided to do my own oil change .service technician did not drain my old oil only added extra to my car.After I took the car to the service department I was told that that will make it right left the car for couple days after recovering call that the car is ready took it home and opened the hood so called qualified technicians forgot to install the plastic cover on the engine.I had to go back to get the plastic installed,3 times for one oil change that was not preform and did not get money back for the oil change and the oil that I purchased on my own .Will not recommend them to anyone EVER and called Subaru of USA will file complaints. More

by Mimek7

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

Jonathan Rodriguez

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August 02, 2021

SALES VISIT - NEW

We walked in this past Saturday never having owned a Subaru and walked away with a new Forrester. This dealership was a pleasant surprise in terms of the ease in purchasing a car, from our great sales p Subaru and walked away with a new Forrester. This dealership was a pleasant surprise in terms of the ease in purchasing a car, from our great sales person Sheldon to the manager who came out to greet us and a second time as we left to thank us for our business. The gentleman in finance was also really great and explained everything in great detail. We had a price in mind that we had to stay within our budget and Napleton was able to meet our goal! We love our new car and would recommend your dealership to friends. More

by B D Rowe

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sheldon

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Oct 10, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

SALES VISIT - NEW

We were very pleased with our experience at Napleton's Subaru! Our salesman, Peter Staszalek, was very professional, knowledgeable, and patient as we carefully chose our new Forester. Subaru! Our salesman, Peter Staszalek, was very professional, knowledgeable, and patient as we carefully chose our new Forester. More

by syverclan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Peter Staszalek

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Oct 10, 2021 -

Napleton's Palatine Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Napleton's Palatine Subaru

Showing 183 reviews

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