Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Palm Beach Acura
West Palm Beach, FL
652 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 652 reviews
November 07, 2020
I called to buy a 2017 Porsche 911 for $75k. After running my credit and then multiple days of them promising they will call me back with the deal, usually promising to call back within an hour, I sti running my credit and then multiple days of them promising they will call me back with the deal, usually promising to call back within an hour, I still haven't gotten one call from them. Not even a call to say if the deal work. I have called and called, and been promised a call back over and over. I even got put on hold when I called at 7:55pm, for 5 minutes then I was hung up on and could not call back because they knew their phones shut off at 8pm. They also continuously would tell me that it's too busy in the store to talk with me. I tried again this morning and TWICE Inwas told ainwas being sent over to a manager waiting to talk. Both times i was hung up on or got a voice-mail. Too busy to talk with someone trying to spend 75k? Unbelievable that ANY business would treat a customer this way. If I could leave zero stars I would. Stay away. More
by Mtstinting
Employees Worked With
Other Employees :
Chris, Gustavo Decarvalho, Lilianna Fiannaca
November 06, 2020
I called the dealership first. They did exactly what they told me they would do. Great dealership great team! Great finance man. I would recommend this dealership to anyone. told me they would do. Great dealership great team! Great finance man. I would recommend this dealership to anyone. More
by roseeez
November 05, 2020
Made buying a new car an enjoyable experience from beginning to end. Made a very competitive offer and stuck by it. Will buy my next car there. beginning to end. Made a very competitive offer and stuck by it. Will buy my next car there. More
by kfbdad
October 30, 2020
You are definitely appreciated as a customer, they made sure to make me feel confident in purchasing my vehicle. I've visited 3 previous dealers before deciding to stop by palm beach Acura. These people kn sure to make me feel confident in purchasing my vehicle. I've visited 3 previous dealers before deciding to stop by palm beach Acura. These people know how to do business and take care of their clients, staff is always looking content. Can't forget to mention that they are keeping their showroom clean due to the situation going on, so I also felt in a safe environment. I would recommend this dealership to everyone looking for an excellent deal on their vehicle, also offering their service department. Vehicle Purchased: Acura MDX Sales: Mark G Manager: John Internet Rep: Richard More
by aniitajulietta1562
October 27, 2020
I've been bringing my RDX and my wife's TL for service in this location, easy to deal with. Whenever you need service done on your vehicles make sure to visit Garret. this location, easy to deal with. Whenever you need service done on your vehicles make sure to visit Garret. More
by kikoalmontee56
Employees Worked With
Garrett, Lilianna Fiannaca
October 09, 2020
Great experience at Palm Beach Acura Okeechobee Gustavo the salesman is the second car that I purchased got into a 2020 IXL a spec and I love it also Sean Bob and Mike really made it happen for me very exc the salesman is the second car that I purchased got into a 2020 IXL a spec and I love it also Sean Bob and Mike really made it happen for me very excited they really take care of their customers also the employees and staff are very very upbeat and ready to take care of you also I've had experience in the service department and they are really good always on point with service to get you in and out and wash your car I would visit this place if you want to buy new or used or lease you can trust them great job 5 Stars and I love my Acura More
by greektrip.antonio
September 30, 2020
Best experience ever I am glad I decided to visit them from Stuart. Was able to accomplish what I wanted near home but palm beach Acura definitely exceeded my expectations from Stuart. Was able to accomplish what I wanted near home but palm beach Acura definitely exceeded my expectations More
by Alexcitoo811
Employees Worked With
September 30, 2020
I’ve been coming to Acura in palm beach for years now for my services in my vehicle and my husband we must say we’re glad Dave is back he is great and always looks out for his clients . my services in my vehicle and my husband we must say we’re glad Dave is back he is great and always looks out for his clients . More
by Joannef322
Employees Worked With
September 30, 2020
Shopped a few Acura dealerships and by far Acura Palm Beach was the best got the best treatment ever loyal customer. My sales person Lily treated me with white gloves Beach was the best got the best treatment ever loyal customer. My sales person Lily treated me with white gloves More
by Mattpescatore556
Employees Worked With
Lilianna Fiannaca
September 30, 2020
I am definitely satisfied I Drove from Orlando two hours and a half to Acura of Palm Beach front the 2018 Acura TLX it was just what I expected it was a great experience thank you Acura and Chris the used c and a half to Acura of Palm Beach front the 2018 Acura TLX it was just what I expected it was a great experience thank you Acura and Chris the used car manager More
by Fmarc770
Employees Worked With
