Napleton's River Oaks Chrysler Dodge Jeep Ram

I requested a cam shaft sensor. They kept my truck for over a month. When I returned from Florida. They couldn't find my truck or my keys. After that they suggested that I needed a They kept my truck for over a month. When I returned from Florida. They couldn't find my truck or my keys. After that they suggested that I needed a motor, I agreed. They gave my a discount to compensate for the first mishap. My truck is not running properly so I had the car towed to them. At this time, I was told that I needed a new thermostat and a water pump. The service consultant advised me that he put in a new motor but with my old parts because of the discount. I had known I would've just paid full price. Now, it more than the original price. Customer service is a ZERO! More

I had an excellent experience with the service department at Ed Napleton River Oaks Jeep site. From start to finish, the level of professionalism, care, courtesy, and communication was truly outstanding. at Ed Napleton River Oaks Jeep site. From start to finish, the level of professionalism, care, courtesy, and communication was truly outstanding. I'd like to give a special shoutout to the four incredible team members: Taj, Sharelle, Leslie and Carlos. Each of them went above and beyond to ensure everything was handled smoothly and efficiently. Their attention to detail, clear updates throughout the process, and friendly attitudes made all the difference. It's rare to find such well-curated service experience these days, and I'm grateful for the support, rides and expertise they provided. Highly recommend this team for anyone looking for top-notch car service. All the best to you all, Saundra More

Ed is the best he helped me with getting me a car and definitely did not let me leave without a car he was on top of his job and I definitely recommend for customers to go to him Ed would leave you with definitely did not let me leave without a car he was on top of his job and I definitely recommend for customers to go to him Ed would leave you with a great smile. More

Ed Sanders helped me out getting a brand new car 2025 best thing ever if you need a whip Ed Sanders is on the case quick as ever so come down and ask for him. best thing ever if you need a whip Ed Sanders is on the case quick as ever so come down and ask for him. More

I went and and got my Dream car. . A Grand Cherokee!!!!!! Mr. Ed Sanders helped me get approved and went above and beyond. I’m so grateful for him . A Grand Cherokee!!!!!! Mr. Ed Sanders helped me get approved and went above and beyond. I’m so grateful for him More

Kim and Carlos did an Amazing Job and provided excellent service. Thanks to them both I have amazing experience. service. Thanks to them both I have amazing experience. More

Wonderful service. Brandon was very helpful. Very professional and great customer. Thank you very much Napleton. Brandon was very helpful. Very professional and great customer. Thank you very much Napleton. More

My sales person was Edward Sanders and he was very helpful and accommodating to my needs. helpful and accommodating to my needs. More

I had a positive experience dealing with my sales person Tyren Thompson last week. He deserves a promotion. Tyren Thompson last week. He deserves a promotion. More

Edward Sanders & Sundae were very helpful and informative as they explained the situation to me and I understood what they were saying they also helped me to understand the situation with my other car Than as they explained the situation to me and I understood what they were saying they also helped me to understand the situation with my other car Thank you very much you guys were very helpful with my purchase and I'm very satisfied with my new car and I'm satisfied with it also Roberto was very informative about explaining the insurance gap to me as well they were as a collective a well oiled machine it was as if they complimented each other More