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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.4
877 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 877 reviews

May 26, 2025

I’ve been dealing with Ed Sanders from the dealership since 2014! I’ve recently purchased my 4th vehicle from him! He’s always taken care of me and the staff is nothing short of amazing! I recommend fami More

by Maurice D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi Maurice, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2025

Ed went above and beyond to find me a vehicle that met all my specific requirements." "He even went out his way to help me with my trade-in, which was a huge relief." "He was incredibly helpful in navig More

by Shekitajones29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

I requested a cam shaft sensor. They kept my truck for over a month. When I returned from Florida. They couldn't find my truck or my keys. After that they suggested that I needed a More

by freerhoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johari Karamoko
Apr 30, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (708) 474-2300 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 14, 2025

I had an excellent experience with the service department at Ed Napleton River Oaks Jeep site. From start to finish, the level of professionalism, care, courtesy, and communication was truly outstanding. More

by Saundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taj, Carlos, Leslie and Sharelle (Gentleman who aids with transportation)
Apr 17, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

March 24, 2025

Ed is the best he helped me with getting me a car and definitely did not let me leave without a car he was on top of his job and I definitely recommend for customers to go to him Ed would leave you with More

by Marquita6bounds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Chrysler Dodge Jeep Ram. Thanks again for the recommendation, and have an amazing day!

March 22, 2025

Ed Sanders helped me out getting a brand new car 2025 best thing ever if you need a whip Ed Sanders is on the case quick as ever so come down and ask for him. More

by Akira orsby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello Akira, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

I went and and got my Dream car. . A Grand Cherokee!!!!!! Mr. Ed Sanders helped me get approved and went above and beyond. I’m so grateful for him More

by b_kamesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konrad Bielec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Maali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

March 14, 2025

Kim and Carlos did an Amazing Job and provided excellent service. Thanks to them both I have amazing experience. More

by mrromel442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim and Carlos
Mar 18, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

March 12, 2025

Wonderful service. Brandon was very helpful. Very professional and great customer. Thank you very much Napleton. More

by changeover355
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bufford
Mar 15, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

My sales person was Edward Sanders and he was very helpful and accommodating to my needs. More

by Jimmywayne541
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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