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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
843 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
March 09, 2024
The district. manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call them. Don't fall for the sub par work jobs, they know that there employees were scamming and using money for parts paid for going to Auto zone. Don't deal with con artists. I've filed a complaint with the Attorney General to investigate this dealership. More
by Dorothysingleton77
Employees Worked With
Other Employees :
Heba & Mark
Helpful March 07, 2024
Came in and needed a vehicle. Ed and Dwayne helped me out and didn’t push beyond what I said I could. Very comfortable experience!! Ed and Dwayne helped me out and didn’t push beyond what I said I could. Very comfortable experience!! More
by mqstokes
February 28, 2024
Really good customer service and tell every detail and answer every question and break everything down. answer every question and break everything down. More
by Aaronlockett1107
Employees Worked With
February 25, 2024
Kean was great to work with a helpful even after the sale. I have everyone I talk about the great deal and great experience I had dealing with Napleton Ram and Kean. sale. I have everyone I talk about the great deal and great experience I had dealing with Napleton Ram and Kean. More
by lmdd
Employees Worked With
Kean Anderson
February 21, 2024
I stopped in today to get my car serviced. My salesman, Ed Sanders, checked in on me and made sure my service experience was great. Thank you! My salesman, Ed Sanders, checked in on me and made sure my service experience was great. Thank you! More
by Taylor Reed
Employees Worked With
Ed Sanders
February 06, 2024
Thinking about buying a used auto. ..just shopping around for now,comparing prices.I have a 2020 MKZ in mind. ..just shopping around for now,comparing prices.I have a 2020 MKZ in mind. More
by Mr.Bill
February 06, 2024
Ed Sanders was my salesman . This guy is very nice man And cool to work with. when i trade my car I will look for him . Thank u Ed This guy is very nice man And cool to work with. when i trade my car I will look for him . Thank u Ed More
by machinemamba28
Employees Worked With
January 20, 2024
A huge thank you to the best sales person Edward Sanders and finance specialist Roberto Cortez. We came in wanting to trade in my Jeep Cherokee to something with more space. We also had a number in mind and and finance specialist Roberto Cortez. We came in wanting to trade in my Jeep Cherokee to something with more space. We also had a number in mind and they were able to work and make it happen. It always feels right when you have the right people to manage your finances. It doesn’t feel more stressful. Highly recommend this duo for your next car purchase. More
by andreag0721
Employees Worked With
January 16, 2024
Mr Edward Sanders is one of the best dealer salesmen I've ever dealt with. He made sure I was good after selling me my first vehicle and called me back to do a trade and put me in a better truck. Ed is also ever dealt with. He made sure I was good after selling me my first vehicle and called me back to do a trade and put me in a better truck. Ed is also the best because I got a surprise call from someone singing me HAPPY BIRTHDAY, and it was none other than THE Ed Sanders. I must say that meant a lot to me. Thank you so much Ed for making my day. I will always send people to Ed or return to Ed myself. Thanks Again. More
by j.jones0182
Employees Worked With
January 04, 2024
Ed has been incredibly informative and helpful with the purchase of my new truck and trading in my older car. The transaction was seamless and he answered all questions. purchase of my new truck and trading in my older car. The transaction was seamless and he answered all questions. More
by summer
Employees Worked With
