Napleton's River Oaks Chrysler Dodge Jeep Ram

Purchased a new Jeep Cherokee I was extremely satisfied, with the service I received, in purchasing my new Jeep Cherokee, on 8-28-18. My Sales Person, Adam Muhammad, was very pa I was extremely satisfied, with the service I received, in purchasing my new Jeep Cherokee, on 8-28-18. My Sales Person, Adam Muhammad, was very patient, and understanding of my needs. I was also very pleased with my overall, service I received from the Staff at Napleton. More

Lease Return Bob "Gator" made the lease return process extremely easy. He asked key questions and he was very professional. Bob even had a proper screwdriver for Bob "Gator" made the lease return process extremely easy. He asked key questions and he was very professional. Bob even had a proper screwdriver for my license plate removal. Didn't have to run around searching for one. More

A Good experience Adam and Tori were dedicated to making my purchase a positive experience. I appreciate that. I would like to see more efficiency in the dealersh Adam and Tori were dedicated to making my purchase a positive experience. I appreciate that. I would like to see more efficiency in the dealership as a whole. More

My First Time Steven in service made my first time dealing with Napleton River Oaks a very smooth experience.He was able to pull up past service history of my vehic Steven in service made my first time dealing with Napleton River Oaks a very smooth experience.He was able to pull up past service history of my vehicle that was purchased from a private seller but always maintained by a Chrysler dealer..Very professional and positive attitude.I was surprised when he told me he had only been working there since May. Up sold me on a tire rotation and rear diff fluid change. Only disappointment was they failed to point out I had a low beam headlight out....Which I knew before my appointment. More

First time car buyer This was my first time I got a car He made it so easy Explain everything nothing hidden They got the car up and ready in a timely fashion This was my first time I got a car He made it so easy Explain everything nothing hidden They got the car up and ready in a timely fashion More

Always a pleasant experience There's a reason I made my 2nd purchase in less than 1 year at this store. It's the amazing service and knowledge sales people that go out of their wa There's a reason I made my 2nd purchase in less than 1 year at this store. It's the amazing service and knowledge sales people that go out of their way to get you what you're looking for. In short Adam is the man!! I told him what I wanted and he delivered, and his managers and the whole staff make you feel like family. No pressure, no sales tactics, no xx! Adam you are awesome sir, and I would like to thank you again and everyone and napelton's river oaks dodge for your hard work and help. More

Great new car buying experience Two weeks ago, we purchased a new Chrysler Pacifica from Napletons. The experience was fantastic. Ken took care of us from start to finish and we will Two weeks ago, we purchased a new Chrysler Pacifica from Napletons. The experience was fantastic. Ken took care of us from start to finish and we will be going back to Napleton for all our car buying needs! More

First new car I came in today with my daughter, Alyssa Hogan. She was looking for a nice new car, and this would be her first new car buying experience. We were gre I came in today with my daughter, Alyssa Hogan. She was looking for a nice new car, and this would be her first new car buying experience. We were greeted by Salesman Ed Sanders. My daughter explained what she was looking to buy. Ed sat us down, went over a few cars with us, let us test drive each one, went over all the features in each one. Now the fun part, "how much" . He went over the price of the cars she was interested in, as well as rebates, interest rates and financing options. Now I had already coach my daughter what question to ask before we got there. I felt relaxed with Ed's honesty and being up front with educating her about the car buying process. A long story short, my daughter end up buying a nice very very nice 2019 Jeep Cherokee. Now her new car looks better than mine, her interest rate and monthly note is better than expected. Would I return to buy another car from there? yes, when my lease is up in my current car, I'll return to see Ed for my next car. More

Real dealership This dealership here is one of the realest dearlerships I've ever been in. The car me and my wife saw online was actually there, the price was what th This dealership here is one of the realest dearlerships I've ever been in. The car me and my wife saw online was actually there, the price was what the online ad said it was, and they actually worked with us and got us in the car. I usually don't trust car sales men, but Roberto Ortega done an excellent job, Art Stewart hooked us up, and Cody Sasek made us a heck of a service plan, and warranty. I give this dealership five thumbs up, and would recommend them to everybody looking for a Mopar vehicle. I'm Charles Miller, treasurer of Mopar's finest Memphis chapter, and I endorse this dealership...... More