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Napleton's River Oaks Honda

Lansing, IL

4.8
1,199 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you, The Napleton family
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17220 Torrence Ave

Lansing, IL

60438

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Showing 1,199 reviews

April 23, 2018

JP is the Best Salesman at Napleton River Oaks Honda JP (Jeff Parham) is the salesman that we always talk to since he is very knowledgeable and helpful. My wife and I have purchased 4 Hondas from JP: 2 More

by The Taylors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

A Great Experience The salesman answered all of my questions with attentiveness and patience. He focused on what my needs and goals were. I really appreciated him for th More

by Bwilk07
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Larry Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2018

Quality Service I would like to give a BIG thanks to Quinn in assisting me purchase my new vehicle. He was very helpful,knowledgeable, courteous and great personto d More

by Chavers1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Suliman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Jones, Boris Cvijetic
April 16, 2018

Excellent Had a very good experience with the salesperson naned Steven martin he did a excellent job getting me a vehicle 2016 Buick encore will definitely go b More

by Whitt
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven martin
April 04, 2018

Went into look at an SUV ended up leaving with it lol We visited Napelton River Oaks Honda to purchase our 2015 Jeep Grande Cherokee, our experience was overall easy and pleasant. Our salesman Clemente wa More

by CARLOS92
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clemente Zermeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Dayyat
April 02, 2018

Great Buying Experience, Thanks Kostas My experience with Kostas was exceptional. He was very attentive to my needs in a car, helpful and professional which is something you wont find with More

by philipfawzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
April 02, 2018

First experience This was the 1st time I stepped in a dealership to purchase a vehicle I usually do buyer to buyer but this experience was very welcoming and different More

by JOHNY
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

Earnest Best dealership in south suburbs. Earnest is an excellent salesman. Got me the deal I was looking for. I would recommend this dealership to anyone loo More

by Prettynurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

One of a kind Ernest sold me my 1st honda in 2013, always welcoming, not pushy. Gave me options that were suited for my needs Love his work ethics. I would and More

by Celiaestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

Very great experience I enjoyed my visit at River Oaks Honda. My salesperson Ernest was very efficient and really took the time to find the right car for me. He wasn't jus More

by Kdonaldson32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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