Back

Napleton's River Oaks Honda - Service Center

Lansing, IL

4.7
61 Reviews

61 Reviews of Napleton's River Oaks Honda - Service Center

Sort by
May 27, 2019

Best service! Thanks to Oliver and the fast service department. I was able to have my vehicle inspected pre vacation check up!Thanks again Riveroakshonda! Will be b More

by Steven D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Napleton's River Oaks Honda responded

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton River Oaks Honda. Please don't hesitate to reach out if there's anything we can do for you. Take care.

April 03, 2019

Winner Winner! Experience After purchasing a used vehicle at Napleton's River Oaks Honda last June 2018, I was amazed that they continued to care about my total satisfaction. I More

by Mont
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Augustine Sales Manager
Apr 09, 2019 -

Napleton's River Oaks Honda responded

Hi Mont, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 20, 2019

Happy! Best customer service hands down. Will never service my vehicle elsewhere. Thanks River oaks Honda! And if your in need if a vehicle ask for Oliver M More

by Steven D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Napleton's River Oaks Honda responded

We're glad to hear our Staff took such great care of you, Steven! We hope we can continue to be of service to you down the road!

January 08, 2019

Easiest experience with product update! My 2018 CRV, which I purchased from Honda Napleton's River Oak, needed to have a software update and air conditioning unit replaced at no cost. Denise More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Bragg
Jan 17, 2019 -

Napleton's River Oaks Honda responded

Thanks for sharing your recent service experience with us, Sandy! We hope you continue to choose Napleton River Oaks Honda as your first choice for all your vehicle needs. We look forward to your next visit! Take care!

December 26, 2018

Best customer service Just wanted to thank Oliver and Napleton River oaks Honda for the best service. I recommend this dealer for servicing your vehicle. Thanks again will More

by Steven D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Napleton's River Oaks Honda responded

Here at Napleton's River Oaks Honda Service, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

November 26, 2018

Awesome! Always have my service done at Napleton River oaks Honda. Never a long wait. Mike S in service is always friendly as well. And if you're looking to pu More

by Steven D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Napleton's River Oaks Honda responded

Thanks for the feedback! We're glad you always have a positive experience! We look forward to your next visit!

October 30, 2018

I Love My New Car Hey this is jasmine Davis and I love my new Honda Accord. Thanks To Steven Martin he helped me pick out my dream car. If you go into Napleton Honda I More

by Jasmine Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2018 -

Napleton's River Oaks Honda responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton River Oaks Honda and we hope to see you again!

October 02, 2018

Friendly Service Lina has such a friendly attitude and very understanding. She was able to answer some of my concerns and then transferred me to the right department. More

by Maria1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina
Oct 22, 2018 -

Napleton's River Oaks Honda responded

Thank you for sharing your response to our staff’s outstanding customer service! If you have any further questions or concerns, please give us a call. We're always happy to help!

September 28, 2018

Best customer service Always courteous and friendly. Service a is,always fast with no wait time. And if you need a vehicle ask for Oliver Marin. Go River oaks Honda. More

by Steven D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Napleton's River Oaks Honda responded

We're glad to hear that everything was completed to your satisfaction, Steven! Please let us know if there is ever anything else we can assist you with.

June 27, 2018

Can't be beat! Best customer service around. 5 stars all the way around. Service is always the best in and out with no wait time. Go see Oliver Marin!!!! More

by Steven D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...