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Napleton's River Oaks Honda - Service Center

Lansing, IL

4.7
60 Reviews

60 Reviews of Napleton's River Oaks Honda - Service Center

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October 09, 2020

Had the pleasure in working with JP, he has awesome customer service, answered all our questions and concerns. Would refer my family to seek his assistance. More

by Ameliarodriguez2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Parham
September 01, 2020

Joseph Caldwell very great car sells man he will definitely put you in the car of your dreams and make it happen for you. When you get a car from here I suggest you see Joseph caldwell🤗 very happy More

by Bensonskitona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Caldwell
August 18, 2020

I took my 2018 Honda HRV for a regular maintenance service, very professional, the service advisor Ryan Novak was super he explain me everything very well, and they keep everything very clean, they wa More

by nancy.ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Novak
Aug 20, 2020 -

Napleton's River Oaks Honda responded

We're glad to hear that everything was completed to your satisfaction, Nancy! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2020

Thanks Jeffery P for everything you done. You were very professional and informal with all my questions. I will always refer you. Great Good, Thanks More

by Simon River
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Parham
Jul 28, 2020 -

Napleton's River Oaks Honda responded

Simon River, we appreciate you choosing Napleton River Oaks Honda! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2020

Drove in from VA to pick up our grandkids and as we were about to head back, a sensor came on and prevented the van from driving. Napleton Honda got us in and out in one day without hassle. We made it back More

by Tanya H
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 02, 2020 -

Napleton's River Oaks Honda responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton River Oaks Honda and we hope to see you again! Safe travels!

May 04, 2020

Joseph Caldwell was really helpful but unfortunately the finance guy Alex refused my deal, I additionally came with 3000-4000 down..I just landed a no deal More

by Drew T
Recommend Dealer
No
Employees Worked With
Alex Brixie
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2019

JP is a blessing. Napleton River Oaks Honda has been very good to us in the purchasing and servicing our vehicles with courteous and professional people. Our experience More

by Happy customer 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Napleton's River Oaks Honda responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 31, 2019

thank you this is a very well established dealership. if you visit ask for Michael Johnson. He is one of the best there and will assist you very well. More

by MaxK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Napleton's River Oaks Honda responded

Max, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

May 31, 2019

5 Stars the best of the best go & see Michael Johnson. He will literally assist you in finding whatever car fits your wants and needs. Go to this exact dealer More

by SantaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Napleton's River Oaks Honda responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 27, 2019

Best service! Thanks to Oliver and the fast service department. I was able to have my vehicle inspected pre vacation check up!Thanks again Riveroakshonda! Will be b More

by Steven D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Napleton's River Oaks Honda responded

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton River Oaks Honda. Please don't hesitate to reach out if there's anything we can do for you. Take care.

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