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Napleton's Schaumburg Subaru

Schaumburg, IL

4.7
186 Reviews
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911 W Higgins Rd

Schaumburg, IL

60195

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Showing 186 reviews

October 17, 2025

Dave was polite throughout the buying process. He was very helpful letting us test drive the vehicles we were interested in until we found the right Subaru. We had a great car shopping experience. More

by lloydncarla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave and Jessy
October 15, 2025

The service staff at Subaru Napleton’s Schaumburg location is always amazing, accommodating, courteous and thorough. More

by piat807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Sabatello
October 06, 2025

Keith Meyer is an excellent agent so helpful and everyone is so good and helpful More

by Lonarda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Meyer
September 13, 2025

I choose where I buy a car by the service I get through the service department. I have bought 3 Subarus from Napleton and plan on always buying there. They are friendly and knowledgeable but mostly they ar More

by Hilarycarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Meyer, Nate Klein
August 14, 2025

Will Rivera at this dealership got me into a car I liked and out the door in time for me to make it to work in the evening, and was very nice and accommodating along the way. The whole experience was smooth More

by Michal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Rivera
August 12, 2025

Purchased a vehicle which had transmission issues within the first week of purchasing. Dealer will not honor the 15 day/500 miles warranty which is state law. Refuses to repair the vehicle even after it was More

by trevondo89
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Napleton
July 10, 2025

Bought my Ascent in 2022 from Napleton and have had all my maintenance done there. Super easy to schedule thru the app, always a nice experience working with Keith and always fast professional service incl More

by robmar8152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
June 26, 2025

The staff is very knowledgeable and professional. It makes bring my vehicle in for any service a good experience. More

by Jmheinzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Meyer and service tech (name unknown)
June 15, 2025

Service writer knowledgeable and took care of the problem quickly and thoroughly.. Have always had good service from this dealership. More

by crcozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Klein
June 01, 2025

Kareem Thomas made buying my first Subaru easy, fun and exciting!!! I will be coming back for my next car and buying from Kareem Thomas… More

by Polocoach3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
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