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Napleton's Valley Hyundai

Aurora, IL

4.6
2,604 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,604 reviews

May 08, 2025

It was a good experience I will be back soon Dion allen was great help! More

by Kelis Howard
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Dion allen
May 10, 2025 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our staff took such great care of you, Kelis! We hope we can continue to be of service to you down the road!

April 24, 2025

I liked my service . I didnt have any problem .Darek my service attendant kept me informed on my service and up and coming services I need. More

by 22-baleful-gold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darek Kordes
Apr 27, 2025 -

Napleton's Valley Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

By far the greatest experience I’ve had purchasing a vehicle!! The entire staff was personable and kind. Mike S. is committed to helping customers find their dream car, while providing extraordinary cus More

by charissa65
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike S. and Mohit S.
Apr 24, 2025 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

My full and honest experience with this dealership. This past Monday morning I sent an email to them via their website. I told them the stock number of the car I was interested in. I also told them wh More

by JohnW
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ninevah, Vasile, Luis
Apr 14, 2025 -

Napleton's Valley Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2025

Easy to do business with, Cody was an excellent sales associate to work with through the entire process. More

by scottgresko
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Krupinski
Mar 29, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2025

Dealership nice and clean everyone there was really nice and respectful help you out alot didn't have the best credit but still was able to get me the car I wanted at a great price highly recommend if you g More

by cmerritt0964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons
Mar 25, 2025 -

Napleton's Valley Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!

March 20, 2025

Friendly, knowledgeable, nice selection of cars. The sales people were very attentive. Everyone was very friendly. More

by Gloria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vasile Florea
Mar 21, 2025 -

Napleton's Valley Hyundai responded

Hi Gloria, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

March 13, 2025

Excellent service from the onset. Drove inside, they told me how long and comfortable with the More

by donhics
Recommend Dealer
Yes
Employees Worked With
Service guy
Mar 16, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

The service department is good specifically since I met Derek kordes he has helped me with all my Hyundai's More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kordes
Feb 12, 2025 -

Napleton's Valley Hyundai responded

Hi Frank, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

My purchase experience today at Napleton’s Valley Hyundai, I was greeted by staff and I decided to approach Vasile Florea who was very knowledgeable and warm hearted who was extremely patient with me More

by Mr WindyCityC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vasile Florea
Feb 07, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

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