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Napleton's Valley Hyundai

Aurora, IL

4.6
2,608 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,608 reviews

May 23, 2025

We just bought our brand new Hyundai from Jordan of Napleton Valley Hyundai and he was amazing. Highly recommend. More

by Marks
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our staff took such great care of you, Marks! We hope we can continue to be of service to you down the road!

May 19, 2025

Stephanie Ferrer is the reason I came back to Napleton Valley Hyundai. She is very informative and knowledgeable about the products and she makes the experience outstanding. Thank you Stephanie!!!! More

by 2300aja
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mark Wenc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ferrer, Ray Baylock
May 23, 2025 -

Napleton's Valley Hyundai responded

We're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road!

May 16, 2025

Great dealership with competent staff. Very positive experience. Best Hyundai dealership in the Chicago area. More

by PreGue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kabranov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Napleton's Valley Hyundai responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

May 16, 2025

Nice setup. Yosimar is a good salesman and helped us to find what was needed quickly. More

by Daniel_falda
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Deb Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosimar Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

It was a good experience I will be back soon Dion allen was great help! More

by Kelis Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion allen
May 10, 2025 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our staff took such great care of you, Kelis! We hope we can continue to be of service to you down the road!

April 24, 2025

I liked my service . I didnt have any problem .Darek my service attendant kept me informed on my service and up and coming services I need. More

by 22-baleful-gold
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Darek Kordes
Apr 27, 2025 -

Napleton's Valley Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

By far the greatest experience I’ve had purchasing a vehicle!! The entire staff was personable and kind. Mike S. is committed to helping customers find their dream car, while providing extraordinary cus More

by charissa65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike S. and Mohit S.
Apr 24, 2025 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

My full and honest experience with this dealership. This past Monday morning I sent an email to them via their website. I told them the stock number of the car I was interested in. I also told them wh More

by JohnW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ninevah, Vasile, Luis
Apr 14, 2025 -

Napleton's Valley Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2025

Easy to do business with, Cody was an excellent sales associate to work with through the entire process. More

by scottgresko
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cody Krupinski
Mar 29, 2025 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2025

Dealership nice and clean everyone there was really nice and respectful help you out alot didn't have the best credit but still was able to get me the car I wanted at a great price highly recommend if you g More

by cmerritt0964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons
Mar 25, 2025 -

Napleton's Valley Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!

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