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Napleton's Valley Hyundai
Aurora, IL
2,630 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,630 reviews
July 11, 2025
A family member referred Hyundai of Naperville to me. We walked into the dealership and everyone was very friendly, professional, and knowledgeable. Our salesman Oscar was very friendly and took the time We walked into the dealership and everyone was very friendly, professional, and knowledgeable. Our salesman Oscar was very friendly and took the time to show us different cars based on needs and preferences. He walked us through the process, made it easy and stress free. In addition to his extensive knowledge in cars. I am very happy with my purchase and highly recommend Hyundai of Naperville and Oscar. Monica More
by Monica Cuellar
Employees Worked With
Oscar
July 10, 2025
A great experience all around! Stephanie was awesome to work with. They worked with us on financing and the price was lower than many dealers. Stephanie was awesome to work with. They worked with us on financing and the price was lower than many dealers. More
by veranda.analyst1g
Employees Worked With
Stephanie
July 06, 2025
Everyone at this dealership is very friendly and helpful. We appreciated the help we received from Jose Serrano-Blanco! We appreciated the help we received from Jose Serrano-Blanco! More
by craftycarol50
Employees Worked With
July 05, 2025
Was a little skeptical when I walked in, unsure of the experience I would have I was greeted by Allan and it was a great pleasure, I will certainly return and send customers his way. He has excellent cust experience I would have I was greeted by Allan and it was a great pleasure, I will certainly return and send customers his way. He has excellent customer service and is very knowledgeable! Thank you Allan. More
by Sdinkins424
Employees Worked With
Allan Hunter
July 04, 2025
Stay away! My experience was horrible. CPO car had chipped window, undisclosed damage and was dirty. Additionally add-ons that were presented to be on every car My experience was horrible. CPO car had chipped window, undisclosed damage and was dirty. Additionally add-ons that were presented to be on every car were not. The process for a cash offer took over 8 hours. Staff was either extremely inexperienced or arrogant. A horrible experience! More
by conniekreutzer1
Employees Worked With
Stephanie Ferrer
June 27, 2025
My experience was perfect, I came in knowing exactly what I wanted but still was unsure if I wanted to go through with the purchase, however, Yosimar was able to explain and assure me numbers and rates that I wanted but still was unsure if I wanted to go through with the purchase, however, Yosimar was able to explain and assure me numbers and rates that made sense and fit my budget and in the end I was able to make my purchase confidently, I can honestly say it wouldn’t have happen without his help. 5 stars for Yosimar More
by Princej12
June 26, 2025
Justin is the best salesman I have ever worked with. Super nice, low pressure, and super accommodating. Mark the sales manager is a true professional and answered all our questions! Super nice, low pressure, and super accommodating. Mark the sales manager is a true professional and answered all our questions! More
by Lisa
June 25, 2025
After a rocky start with biz dev acting like they were sales I started working with Daniel Cabac in person and he was able to put everything on track. sales I started working with Daniel Cabac in person and he was able to put everything on track. More
by scott.reaska
Employees Worked With
Daniel Cabac
June 24, 2025
Cesar did a great job helping me out and answering all my questions! The rest of the team were also excellent and very friendly and personable. They made buying the car a fantastic experience and would high questions! The rest of the team were also excellent and very friendly and personable. They made buying the car a fantastic experience and would highly recommend this dealership. More
by Stevesolch1
Employees Worked With
