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Napleton's Valley Hyundai
Aurora, IL
2,637 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,637 reviews
July 31, 2025
I was called in for an B1 service. that i was told I had two left on my warranty and no end date was mentioned. When I arrived they hurried to sell me the B1 service for $139.00 and tw that i was told I had two left on my warranty and no end date was mentioned. When I arrived they hurried to sell me the B1 service for $139.00 and two of them fkr $200.00. The service at Valley Hyundai has been nothing but underhanded to say the least from the initial sale of the car, bad tires, and they somehow my interest rate got changed from 4.x% to 6.5%. I wouldn't recommend Ed Napleton's Valley Hyundai to anyone. They lied about the sales transaction, the tires they changed, and the B1 service. They are nothing but professional fishermen that lure you end. I will never do business with any Ed Napleton "Valley Hyundai" or otherwise. I put this out there...if you ever get that "feeling", trust your gut. More
by shamsiddiq
Employees Worked With
July 25, 2025
Dion Allen was wonderful to work with. Professional and knowledgeable - 10 out of 10. Highly recommended. Professional and knowledgeable - 10 out of 10. Highly recommended. More
by Janene
July 12, 2025
I recently purchased a car from cesar zamora , and the experience was outstanding! From the moment I walked in, the staff was friendly, knowledgeable, and eager to help. Cesar zamora was especially helpf experience was outstanding! From the moment I walked in, the staff was friendly, knowledgeable, and eager to help. Cesar zamora was especially helpful, patiently answering all my questions and guiding me through the options without any pressure. The entire process was smooth and transparent, and I drove away feeling confident in my purchase. I highly recommend Napleton's Valley Hyundai to anyone in the market for a used or new vehicle! More
by alazae1010
July 12, 2025
Shout out to Cesar for helping me find my daughter a car. Cesar costumer service was top notch, you dont find that very often. What I loved most about this dealership everyone we encountered from manger to f Cesar costumer service was top notch, you dont find that very often. What I loved most about this dealership everyone we encountered from manger to finance where not pushy but very easy going, they really make you feel welcomed. We left with a good deal and something affordable and reliable my daughter can drive. I highly recommend this location ask for Cesar and tell him Cindy and Alazae sent you. Thank you again to everyone in this dealership and keep up the goodwork. More
by CindyB
July 11, 2025
A family member referred Hyundai of Naperville to me. We walked into the dealership and everyone was very friendly, professional, and knowledgeable. Our salesman Oscar was very friendly and took the time We walked into the dealership and everyone was very friendly, professional, and knowledgeable. Our salesman Oscar was very friendly and took the time to show us different cars based on needs and preferences. He walked us through the process, made it easy and stress free. In addition to his extensive knowledge in cars. I am very happy with my purchase and highly recommend Hyundai of Naperville and Oscar. Monica More
by Monica Cuellar
Employees Worked With
Oscar
July 10, 2025
A great experience all around! Stephanie was awesome to work with. They worked with us on financing and the price was lower than many dealers. Stephanie was awesome to work with. They worked with us on financing and the price was lower than many dealers. More
by veranda.analyst1g
Employees Worked With
Stephanie
