Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,567 reviews
Goran at Napleton- always got your back! Between my wife and I, we have gotten three vehicles from Goran. He has always been extremely helpful, and actually listens to what you want instead o Between my wife and I, we have gotten three vehicles from Goran. He has always been extremely helpful, and actually listens to what you want instead of trying to force you to get something you don’t want because it is better for him. He has always taken care of us when we come in for service as well. When we got our most recent vehicle, a 2020 Santa Fe, we had some issues with our financing due to our debt. Goran fought for us to get a good deal on financing and we walked away happy with a new vehicle that is safe for our daughter. If you ever need someone who knows their stuff and will get you what you want without a lot of hassle or “used-car salesman” tactics, look no further than Goran! More
New G70 Lease Nizar Assria could not have been more helpful. He had excellent knowledge of the G70 and searched for days to track down my perfect vehicle. I highl Nizar Assria could not have been more helpful. He had excellent knowledge of the G70 and searched for days to track down my perfect vehicle. I highly recommend his service and couldn’t be happier with the car. More
5th car purchase A+ This is the fifth car we purchase from Napleton’s Valley Hyundai. We worked with Nizar and Steve Cree. Both provided excellent service and we are ve This is the fifth car we purchase from Napleton’s Valley Hyundai. We worked with Nizar and Steve Cree. Both provided excellent service and we are very happy yet again. More
Napleton's Hyundai is dishonest and proud of it. Napleton's Valley Honda had a sale advertised online for a 2019 Sonata for $16809. The ad said that additional incentives also available. When I test Napleton's Valley Honda had a sale advertised online for a 2019 Sonata for $16809. The ad said that additional incentives also available. When I test drove the car they did not give me this price. The manager said that there were disclaimers. So I looked down at the disclaimer and started to read it to him: "Dealer not responsible for typographical errors". So he said this was a typographical error. I pushed him on this since that would mean there were 40 some typographical errors on their website. He then said that the prices advertised were only to "bring people into the dealership and were not meant to be real prices". He stated "all the dealerships do this, we have an agreement with all the other dealerships" Unbelievable arrogance and dishonesty. More
Amazing Service! Ryan made my time in the dealership go by very quickly! Ryan was very friendly, helpful and knowledgeable with all the questions I had for him. Ryan made my time in the dealership go by very quickly! Ryan was very friendly, helpful and knowledgeable with all the questions I had for him. More
Excellent service We came out looking for used car for our son, we worked with Nizar Assria who was easy to work with and we got a great deal and a great car. We had co We came out looking for used car for our son, we worked with Nizar Assria who was easy to work with and we got a great deal and a great car. We had come in on the previous day and were not pressured into looking at cars at that time as we were not sure what we were looking for. We were happy to come back and continue working with Nizar and were glad we did More
Best Dealership & Sales Rep Nizar It’s no wonder why Napleton Valley Hyundai was voted #1 Hyundai dealership in the Midwest, they truly are the best! I went in for a basic oil change o It’s no wonder why Napleton Valley Hyundai was voted #1 Hyundai dealership in the Midwest, they truly are the best! I went in for a basic oil change on a Tucson SEL I had recently purchased a yr ago and ended up walking out with a brand new 2020 Hyundai Tucson Limited thanks to Nizar, Oliver, and Aneisha! I wasn’t in the market for a new vehicle but when I received a call day of my service asking if I would be interested in trading in my current vehicle for a newer one I couldn’t pass on the opportunity. Nizar my sales advisor and Oliver Sales manager took care of me from the moment I walked in. I told them exactly what I wanted and without hesitation they worked relentlessly to make it happen! I didn’t think it would be possible for me to upgrade to the Tucson limited but Nizar and Ole made it their mission to make any calls necessary to make sure I got it and most importantly for the price I needed! Again special thanks Nizar and Ole For going above and beyond. This is the 2nd vehicle I’ve purchased from this location. I’ve Always been treated with the ought most kindness and respect from Napleton so happy to be a member of the Hyundai family! More
Very friendly and nice guys They are very nice and friendly people, they helped us in choosing a car and they gave a us best price. I would like to suggest everyone to visit here They are very nice and friendly people, they helped us in choosing a car and they gave a us best price. I would like to suggest everyone to visit here. More
Best customer service Nizar and ali they were very helpful in making the deal works,the best part is they were very friendly I would definitely refer my family and friends Nizar and ali they were very helpful in making the deal works,the best part is they were very friendly I would definitely refer my family and friends to them. More
customer service I have been reaching out to the dealership for an answer on a refund due to me for the last 12 weeks. Sad to say that a dealership of this size has no I have been reaching out to the dealership for an answer on a refund due to me for the last 12 weeks. Sad to say that a dealership of this size has no communication skills. Every phone call, and there have been many by me, I get the run around, never a yes or no answer or even a courtesy call back. They are quick to take your money, but don't rush to give back what is owed you. Would not recommend this dealership to anyone, their customer service and finance area need a lesson in courtesy! More