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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
732 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 732 reviews
September 21, 2022
Brought my car in & had a true 5 Star Experience. ..Jason, my service advisor was awesome, very professional, knowledgeable and polite, as well as the rest of the staff... ..Jason, my service advisor was awesome, very professional, knowledgeable and polite, as well as the rest of the staff... More
by maddy
Employees Worked With
Jason
Helpful September 16, 2022
Bryan, Geovany and Nicholas are the best service advisor. I recommend those guys to anyone who needs your vehicle service done, very professional, good communication, fast service ect.... Bryan take care my I recommend those guys to anyone who needs your vehicle service done, very professional, good communication, fast service ect.... Bryan take care my Genesis and Geo, Nicholas take care my Elentra, Sonata. Nice and clean place to be. More
by wawa1010
Employees Worked With
Bryan
September 05, 2022
Colin Tanner is a true young rising star @ Napleton's Hyundai W.P.B. dealership. Recently I had to come in to get some help with my steering wheel cover along with extra items for my Santa Cruz. Colin Hyundai W.P.B. dealership. Recently I had to come in to get some help with my steering wheel cover along with extra items for my Santa Cruz. Colin immediately took charged by getting my needs addressed & asked me if there's anything else I needed. Colin takes the extra mile helping other's who might be in a rush to leave & can build customer relations with anyone with his sincere compassion. I would highly recommend Colin Tanner to any of my family, friend's, or school colleagues. Colin has a loyal, bright future @ Napleton's Hyundai WPB! More
by Susan
Employees Worked With
Just Colin Tanner
August 29, 2022
Worst dealer hands down over two months to get a backup camera and still waiting on a phone call customer service rep is really rude can't get a straight answer camera and still waiting on a phone call customer service rep is really rude can't get a straight answer More
by Frankguevara329
Employees Worked With
Armand
August 20, 2022
Service department meets the highest standards of customer service satisfaction along with accountability! Everyone is family oriented & makes you feel welcomed & respected! customer service satisfaction along with accountability! Everyone is family oriented & makes you feel welcomed & respected! More
by Susan
Employees Worked With
Jason Tanner, Raiddy Bourdierd, Chris Lawson, Chris Layton, Jeff Johnson, new car trainee, Josh.
August 10, 2022
I am always happy with the turn around time in which My car is serviced. I appreciate the fact that the customer service lobby is always clean so you feel comfortable even if you have an extended wait. car is serviced. I appreciate the fact that the customer service lobby is always clean so you feel comfortable even if you have an extended wait. More
by Joydereen
Employees Worked With
Armand Guynup
July 29, 2022
A situation arose regarding my 2014 Hyundai Sonata Hybrid and my Service Technician, Nick Palermo, didn’t hesitate, came to my assistance to resolve the issue. Armand Guynup also reached out to me and both N and my Service Technician, Nick Palermo, didn’t hesitate, came to my assistance to resolve the issue. Armand Guynup also reached out to me and both Nick Palermo and Armand Guynup went above and beyond, even at their own sacrifice, to provide me with excellent customer service and to ensure that everything was taken care of to my satisfaction. I highly recommend Napleton’s Hyundai of West Palm Beach and both Nick Palermo and Armand Guynup. This is a dealership you can trust and who will make sure your car is taken care of correctly and will provide outstanding customer service. Sincerely, Bradley Williamson www.BradleyWilliamson.Com More
by Bradley
Employees Worked With
Nick Palermo, Armand Guynup
July 29, 2022
Service is always consistently efficient at this dealership. My regular service advisor was out on vacation, so I had a new advisor who went above and beyond to ensure my satisfaction. Very pleasa dealership. My regular service advisor was out on vacation, so I had a new advisor who went above and beyond to ensure my satisfaction. Very pleasant and most professional, Jesus Diaz. I would highly recommend him to anyone. More
by Jane B
Employees Worked With
Jesus Diaz
July 26, 2022
Excellent service! They are honest and trustworthy, they only will do what needs to be done. Very much appreciated at a time where finances really need to be watched. They are honest and trustworthy, they only will do what needs to be done. Very much appreciated at a time where finances really need to be watched. More
by J Rhodes
Employees Worked With
Ernie Revuelta
