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Napoli Kia
Milford, CT
2,168 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,168 reviews
August 24, 2025
I have always been very happy with the the print call back and attentiveness to my car issues, Berit made sure I was comfortable with the service that was taken care of on my vehicle back and attentiveness to my car issues, Berit made sure I was comfortable with the service that was taken care of on my vehicle More
by Bill Bartley
Verified CustomerEmployees Worked With
Berit Osterson
August 24, 2025
At a point when I didn’t think it was possible to get into a new vehicle, Ashley and Juan found a way to make it possible! I would highly recommend going to them for your next purchase! into a new vehicle, Ashley and Juan found a way to make it possible! I would highly recommend going to them for your next purchase! More
by James C.
August 22, 2025
It was my first time at this dealership and the service was friendly and professional. I was pleased to find that even though the shuttle service wasn’t available as I anticipated, Jen was able to orde was friendly and professional. I was pleased to find that even though the shuttle service wasn’t available as I anticipated, Jen was able to order a ride share on my behalf, so I wasn’t forced to wait onsite for hours. More
by shaylaj143
Employees Worked With
August 21, 2025
Appreciate the staff they do this service not too much waiting very happy, not too much waiting for the service and way too much thank you waiting very happy, not too much waiting for the service and way too much thank you More
by henrylugo28
Employees Worked With
August 21, 2025
I had a very pleasant experience. Jen was very nice and the process was quick and easy. Jen was very nice and the process was quick and easy. More
by matthewgski
August 20, 2025
It was ok. I usually get a video describing and showing me the work that was done. I didn't get that. Other than that it was ok. I usually get a video describing and showing me the work that was done. I didn't get that. Other than that it was ok. More
by MMERLO18
Employees Worked With
Courtney
August 20, 2025
Everyone was very nice and helpful. I Would recommend Napoli Kia Service to my friends! I Would recommend Napoli Kia Service to my friends! More
by annalynmon
Employees Worked With
August 19, 2025
Complete rip off, dishonest, taking advantage of customers, very disappointed with Berit over pricing services to an inexperienced young woman. Will never return to this dealership for services agai customers, very disappointed with Berit over pricing services to an inexperienced young woman. Will never return to this dealership for services again. More
by lkragno
Employees Worked With
berit
August 19, 2025
Jennifer did a really great job from beginning to end when it came to keeping me updated and aware of what was done to my car while it was being serviced! when it came to keeping me updated and aware of what was done to my car while it was being serviced! More
by RUIZBRIAN235
Employees Worked With
August 19, 2025
Very knowledgeable of my car and the services I will be needing. Enjoyed seeing the video of my car / text regarding recommendations. The video made me feel more confident with continuing my services with needing. Enjoyed seeing the video of my car / text regarding recommendations. The video made me feel more confident with continuing my services with kia. More
by Key
